Ref. No. : CA - 39835 - (Marketing Sales Service - Plastics Products – with 14.8 years in Plastic Industry)

Education

2011 2014 -Bachelor Of Commerce - University Of Mumbai
India, Mumbai I Have Completed Bachelor Of Commerce Degree With Reputed K J Somaiya College Of Arts And Commerce And With University Of Mumbai
2007 2009 - Hsc Gurukul College Of Arts And Commerce India, Mumbai

Skill Sets

Strategic Planning
Leadership
Business Development
Decision Making
Problem Solving
Communication
Negotiation
Team Building

Work Experience

Sr. Sales Executive
From: January 2021 - Till Now
Company Profile : Provider Of High-quality Rigid Packaging Films And Thermoformed Packaging.

Job Profile ;
As A Sr. Sales Executive, I Was Responsible For Managing Customer Relationships, Enhancing Product Knowledge, And Driving Sales. Additionally, I Was Able To Build Strong Relationships With Clients And Handle Their Inquiries Promptly And Professionally. During My Tenure, I Demonstrated Excellent Organizational And Communication Skills, Achieved Sales Targets, And Managed Customer Support Duties Efficiently.
Managed & Built Customer Relationships
Responsible For New Business Development/managing Data Base
Responsible For Sending Quotes, Negotiations, Resolving Customer Complaints Etc
Monitor Reports Of Sales, Order & New Developments Etc
Used Excellent Verbal Skills To Engage Customers In Conversation And Effectively Determine Needs And Requirements.
Good Knowledge Of Excel Functions ( V -Look Up, H Look Up, Pivot Table Etc )
Follow Up For New Orders/overdue Payments Etc
Visit To Customers For Resolving Complaints/ Regular Meet Exchanges And Returns And Kept Customers Informed About Progress
Coordinate With Production Along With Various Departments For Daily Basis Production Planning
Handled Customer Inquiries Promptly

Customer Relationship Executive
From: April 2018 - December 2020
Company Profile : Hook And Loop Manufacturers And Exporter

Job Profile :
Building Relationships With Customers
Managing Key Account Customers
Responsible For Sending Quotes, Negotiations
Follow Up For Orders/ Payments Etc
Resolving Customer Complaints Effectively Monitor Customer Orders, Maintain Database
Coordinating Various Departments Like Production, Qc, Accounts To Enhancing Customer Service Smoothly
Generating Reports To Track Progress

Customer Support Executive
From: September 2012 - March 2018
Company Name : Xl Controls

Job Profile :
Responding To Customer Inquiries; Troubleshooting And Resolving Customer Issues; Providing Product And Service Information; Creating And Updating Records In The Customer Database; Ensuring Customer Satisfaction Through Follow-ups; And Training New Employees.
Build Customer Relationship By Providing Good Sales Service
Sales Support

Future Goals

Dynamic Customer Relationship/ Senior Sales Executive with a proven track record at Multi organisations, excelling in business development and customer relationship management. Adept at strategic planning and negotiation, I successfully enhanced client satisfaction and drove sales growth through effective communication and problem-solving skills. Passionate about building strong partnerships and delivering exceptional results.

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