• Gender: Male
• Age: 49
• Designation: Manager- Customer Relations, BD & TS
• Highest Education Level: Post Graduate Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Work Experience: 31.8 Year(s)

Education

PGD PPT From CIPET, in 1997 with 75%

B.Sc. From O.U.A.T Phy, Che, Maths in 1996

Skill Sets

Strategy Planning, After-sales Technical Service, Operations, Sales & Marketing, Channel Management, Project Management, Customers
Relationship, Management, Business Development, Cost & Resource
Optimization.

Work Experience

Sr.Manager- Customer Relations,
From :- 2007 Nov to till Date
Company profile- procuring Engineering plastics compounds to all type of industries in India and abroad.

Job profile-
To achieve target set by management as per the BP in both Sales & Collection.
To draft MOU with esteemed ,volumetric and prime customers for better and smooth functioning and proper griping against competitions.
To take advance plan from customers and respective Supply Chain partner, then enter SO in SAP for internal PLANNING department for timely and smooth dispatch as per schedule.
Regular Customer follow up for INTERNAL INFO (such as competition price and strategy)to make advance strategy to prohibit business going out to competition.
Closely monitor both CUSTOMER and SUPPLY CHAIN to retain and maintain pace of sales & collection.
Lead generation / proper understanding of APPLICATION and sorting it to the respective MDP or ADP.
Commercial setup, then deciding on SAMPLE(along with internal RND)/trial-ling and post validation process.
After completing the above process incorporated it in regular SALE with proper guidance to SUPPLY CHAIN.
My responsibility includes to attain the compliant and resolve the issue at customer place itself.

Technical/ Business Development Executive
From :- Oct 2005 to Oct 2007
Company Profile: Dealing all kinds of Engineering plastics compound with specialty . supplier of various Engineering Plastics materials and catering different industrial segments.
Carry out the Target set by the management for both sales & payment collection.
Carry out the COMPLIANT attaining and resolving.
Conducting TRIALS for new developments.

Technical/ Business Development Executive
From :-Oct 2005 to Oct 2007
Job Profile:
Managing both monthly targets and technical services
trials and compliant resolving was one of prime jobs

Production In charge
From:- Jan 1998 to Apr 2005
Company Profile : Krishna Moulders Pvt Ltd

Job Profile:
All kinds of shop floor works
Daily schedules,trials .trouble shooting ect.
Preparing the weekly schedule/allocation of shift
Maintaining and monitoring the target and schedule

Trainings / Certifications
Selling Simplified
Negotiations Skill
Internal Auditor Training by TQMI for production & other departments.
ISO 9002
5-S House Keeping
Safety
Calibration Of Test & Measurement Equipment's.

Profile Snapshot
A result oriented professional with 23 years of
extensive experience in both MARKETING of
Engineering plastics compounds and Plastics
Injection Moulding industries.
A keen sales person having better strategies to cope
customer`s question in advance in TECHNICAL
SERVICE case.
Dedication to Lead generation, Sample
Selection ,Commercial setup ,Trial then regular business.
Maintain special relations with multiple
department of customers, to make decision OR
Customers INTERNAL Teams decisions in favor.
Skilled in managing teams to work in sync with
corporate set parameters & motivating them for
achieving business and individual goals
Currently SOLELY handling sales, development &services
of 9 STATES of NORTH & EAST INDIA
Always maintained a very well balanced pace with
RND/PROCUREMENT & QUALITY dept of own to
deliver support to CUSTOMERS.
Solely provides all technical support(including Trial,
Troubleshooting, Customer Complaint, Modification in
tools, Precautions ,along with grade or product suitable to application.