plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 5/10/2025 1:52:51 AM ________________________________________________________________________________________ RefNo: CA - 28263 Gender: Male Age: 49 Designation: Manager- Customer Relations, BD & TS Highest Education Level: Post Graduate Diploma Notice Period: 30 Days Education Details: PGD PPT From CIPET, in 1997 with 75% B.Sc. From O.U.A.T Phy, Che, Maths in 1996 Skill Sets: Strategy Planning, After-sales Technical Service, Operations, Sales & Marketing, Channel Management, Project Management, Customers Relationship, Management, Business Development, Cost & Resource Optimization. Work Experience: 31.8 Work Experience Details: Sr.Manager- Customer Relations, From :- 2007 Nov to till Date Company profile- procuring Engineering plastics compounds to all type of industries in India and abroad. Job profile- To achieve target set by management as per the BP in both Sales & Collection. To draft MOU with esteemed ,volumetric and prime customers for better and smooth functioning and proper griping against competitions. To take advance plan from customers and respective Supply Chain partner, then enter SO in SAP for internal PLANNING department for timely and smooth dispatch as per schedule. Regular Customer follow up for INTERNAL INFO (such as competition price and strategy)to make advance strategy to prohibit business going out to competition. Closely monitor both CUSTOMER and SUPPLY CHAIN to retain and maintain pace of sales & collection. Lead generation / proper understanding of APPLICATION and sorting it to the respective MDP or ADP. Commercial setup, then deciding on SAMPLE(along with internal RND)/trial-ling and post validation process. After completing the above process incorporated it in regular SALE with proper guidance to SUPPLY CHAIN. My responsibility includes to attain the compliant and resolve the issue at customer place itself. Technical/ Business Development Executive From :- Oct 2005 to Oct 2007 Company Profile: Dealing all kinds of Engineering plastics compound with specialty . supplier of various Engineering Plastics materials and catering different industrial segments. Carry out the Target set by the management for both sales & payment collection. Carry out the COMPLIANT attaining and resolving. Conducting TRIALS for new developments. Technical/ Business Development Executive From :-Oct 2005 to Oct 2007 Job Profile: Managing both monthly targets and technical services trials and compliant resolving was one of prime jobs Production In charge From:- Jan 1998 to Apr 2005 Company Profile : Krishna Moulders Pvt Ltd Job Profile: All kinds of shop floor works Daily schedules,trials .trouble shooting ect. Preparing the weekly schedule/allocation of shift Maintaining and monitoring the target and schedule Trainings / Certifications Selling Simplified Negotiations Skill Internal Auditor Training by TQMI for production & other departments. ISO 9002 5-S House Keeping Safety Calibration Of Test & Measurement Equipment's. Profile Snapshot A result oriented professional with 23 years of extensive experience in both MARKETING of Engineering plastics compounds and Plastics Injection Moulding industries. A keen sales person having better strategies to cope customer`s question in advance in TECHNICAL SERVICE case. Dedication to Lead generation, Sample Selection ,Commercial setup ,Trial then regular business. Maintain special relations with multiple department of customers, to make decision OR Customers INTERNAL Teams decisions in favor. Skilled in managing teams to work in sync with corporate set parameters & motivating them for achieving business and individual goals Currently SOLELY handling sales, development &services of 9 STATES of NORTH & EAST INDIA Always maintained a very well balanced pace with RND/PROCUREMENT & QUALITY dept of own to deliver support to CUSTOMERS. Solely provides all technical support(including Trial, Troubleshooting, Customer Complaint, Modification in tools, Precautions ,along with grade or product suitable to application. ________________________________________________________________________________________