1–2 years of experience in Data Entry, Data Operations, Back Office, Sales Coordination, Telecalling, or Customer Support.
Good verbal and written communication skills.
Comfortable making regular calls and following up with clients.
Strong attention to detail and accuracy.
Good organizational and time-management skills.
Client Calling & Follow-ups
Make outbound calls to existing and potential clients as per the provided database.
Follow up with clients regarding enquiries, services, and business requirements.
Update call records, client responses, and follow-up details in the system.
Handle basic client queries and coordinate with the concerned sales team member when required.
Maintain regular follow-ups to ensure timely responses from clients.
Sales Coordination
Coordinate with the sales team regarding leads and client information.
Maintain and update lead databases.
Share client requirements and enquiries with the concerned sales team.
Follow up on quotations, proposals, and pending client requirements.
Assist the sales team with documentation and other coordination activities.
Help maintain records of sales enquiries and business opportunities.
Key Skills
Data Entry & Data Management
MS Excel & MS Word
Client Calling
Telecalling & Follow-ups
Sales Coordination
Lead Management
MIS & Reporting
Documentation
Communication Skills
Attention to Detail
Preferred Candidate Profile
The ideal candidate should be comfortable working with data and databases while also actively communicating with clients and supporting the sales team. Candidates who are proactive, organized, confident in calling will be preferred.
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