• Gender: Male
• Age: 36
• Designation: Technical Support
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Preferred Location: Nashik
• Work Experience: 7.6 Year(s)

Education

MSc IT North Maharashtra University Jalgaon NMU Jalgaon 2016 D - Grade
Bsc IT V.U Patil collage Sakri NMU Jalgaon 2013
HSC S.C.S. High school &collage Mhasdi Nasik, Maharashtra 2007
SSC S.C.S. High school &collage Mhasdi Nasik, Maharashtra 2005

Skill Sets

Operating system : Windows, Linux
Database : SQL, PLSQL MySQL
Web Technologies : HTML5, CSS3 , bootstrap
Programming : Asp .Net java

Work Experience

Technical Support
From - -2 August 2021 to till date
Company profile - smart city project in Fare collection system, system analysis, Problem
Solving, Management, Designing, Client Coordination.

Job profile -
Prepared technical specifications for custom software requirements of the clients.
Be available on an on call basis to handle emergencies during off shifts.
Executed other job responsibilities as assigned.
Resolving customer issues and performed tasks. Monitored, updated, and enhanced system efficiency.
Uses experience to address user problems and interrogates database for potential solutions.
Maintains records, informs users about the process and advises relevant persons of actions taken.

Technical Support
From - 1 Jan 2018 to 2021
Company profile - Automobile Dealer Management Software, its vehicle management Inventory Based Accounting support

Job profile -
Analyzing and Understanding Test Requirements and Functional Specifications of the
application. Analyzed and documented test results, filing defect reports. Performed analysis of business and
user needs, determining of new requirements, or revising existing requirements, as necessary. Collaborated
with developers, testers and/or end-users to determine appropriate solutions and ensure test planning
adheres to the proper requirements. Maintained systems admin tables, product requirements, and teamrelated reference documents.