• Gender: Female
• Age: 26
• Designation: Technical Support Engineer
• Highest Education Level: 12th
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 9.1 Year(s)

Education

2016 Higher Secondary School Certificate (HSC) / XII Maharashtra,Mumbai, India
2014 Secondary School Certificate (SSC) / X Maharashtra, Mumbai, India

Skill Sets

Microsoft SQL server 2008 and 2012
Ms Excel 2007
Microsoft World 2007
Tally Advance

Work Experience

Technical Support Engineer
From -May 2020 to till date
Company profile - The Best HR Software (HRMS and HRIS), Payroll and Fixed Assets Management Automation

Technical Support Engineer
From - June 2016 Jan 2020
Company profile -providing Complete Software Solutions for Manufacturing, Wholesale & Retail POS

Job profile -
Testing and Technical Support for the Trading software which is based on Account, Billing and Inventory.
Experience with Implementation of New Trading Companies of Single and Multi-locations.
Designing bill formats and Barcodes for the New and Existing Companies
Provide Solutions For Our Clients Related to ShopX (Which is Trading Software SQL, ACCESS data-base)
Creating Test Cases Finding Errors and Create The Excel for Bugs.
Importing and Exporting Data from varies Tools.
Support for the Existing Companies.
Set Configuration for Tally Transfer from SHOPX to TALLY
Help them to Internal issues and Bugs related Shopx. Shows them reports related Inventory and Accounts.
Given the online demo of the Software and implement on clients side.
Creating help file of the software and given to the clients.
Use various tools of remote desktop for helping online issues.