Ref. No. : CA - 28924 - (Information Technology – with 11.3 years in Plastic Industry)

Education

Done Graduation in Bachelor of Commerce from Kalinga University.

Skill Sets

Completed Certified Hardware and Networking Engineer from Jetking Kalyan
Completed Basic Linux course from Sutra InfoTech Thane
Doing Advance Linux Course from Edureka.co

Work Experience

System Administrator
Since Oct 201
Job Profile :
Handle responsibilities of providing first-line technical support to customers in using the applications
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system
and application logs, and verifying completion of scheduled jobs such as backups using Ops manager.
Perform daily and weekly backup operations on servers
Troubleshooting on Desktop and laptop
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
Configuration and troubleshooting of MS outlook\
Provide Remote Support, Diagnose hardware & Networking faults
Worked on the escalation issues within troubleshooting provide fast & quick resolution

Position: IT Engineer
Jan 2016 to Oct 2019
Job Profile :
Handle responsibilities of providing first-line technical support to customers in using the applications
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system
and application logs, and verifying completion of scheduled jobs such as backups using Ops manager.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery
tapes or disks are created, and media is recycled and sent off site as necessary using acronis backup and recovery software.
Maintain and working on Systems, servers Create Users, Group as per user creation policy,
Change ownership of file and set permissions on file system for owner, group and others,
Installation and configuration of Linux OS (Centos 6.9) and Windows server 2008 and 2008 R2. And Troubleshooting Performance Issues with
Windows/Unix servers.
Install Packages using RPM and YUM
Create user on Linux, Change File type and permission in Linux
Working and configure Samba server on Linux, Working on LVM
Provide Remote Support, Diagnose hardware & Networking faults
Maintain Antivirus Back up, Daily, weekly & Monthly Back up
Configuring & maintaining Outlook, Troubleshooting & providing resolution to problems
Working on IIS, Troubleshooting the problems related with webserver/appserver configuration issues and performance issues.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services asnecessary

Position: Technical Service desk
April 2013 to Jan 2015
Company Name : PCS Technology pvt ltd at site PN Writer and CO pvt ltd
Job Profile :
Install and troubleshoot windows system.
Configuration email on blackberry and android phones.
Worked on the escalation issues within troubleshooting provide fast & quick resolution, take confirmation from customer, provide the root cause of the computer issue and educate the customer.
Configuration and troubleshooting of MS outlook, Outlook express
Administering of user accounts and computers on the Active Directory and Configuration / Installation/ troubleshooting of the various type of the software,
windows, printer /scanner, USB devices issues on customer system viaremotely.
Provide Remote Support
Configuring & maintaining Outlook, Troubleshooting & providing resolution to problems.
Working in an SLA based environment, maintaining adhering and compliance.
Achievement for the Year 2014: Star performer Awardees for Q3 PM Activity

Future Goals

To obtain a position in a leading information technology group that utilizes my skills as consistent troubleshooter with great attention to detail.

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