Ref. No. : CA - 29589 - (Information Technology – with 20.6 years in Plastic Industry)

Education

B Com (Computer and Tax), from Mumbai University in (2004).

Skill Sets

KEY SKILLS
SAP Consultancy
Project Management
Requirement Elicitation
Change Management
MIS & Reporting
Audit, Risk & Quality Control
SAP Basis Administration
Stakeholder Interaction
Liaison & Coordination
Vendor Relations & Mgmt
IT Infrastructure Management
Preventive & Breakdown Maint
Client Relationship Management
Team Leadership

PROFESSIONAL DEVELOPMENT
mySAP R/3 BASIS Administration training provided by SIEMENS
Certified in VB & C programming, MSCIT, O.C.A (10G), Linux (Red hat 6), ITIL (V3 foundation), Prince 2 (Projects IN
Controlled Environments)

Work Experience

Sr. SAP Basis Consultant
From(Sep 2015 till date)
Company profile- global technology consulting and digital solutions company with operations in 30 countries.

Job profile-
Involved in implementation of Snote, Client copy (export import method), System Refresh, User / Transport management, ,
Language installation, Support Packages Upgrade, SAP Audit (SoX), EWA analysis, Monthly incident report for management,
kernel upgrade.
Coordinated activities related to User Maintenance/ User creation (Mass user creation), deletion, modification including
lock-down /activation.
Conduct User Acceptance Testing to fix security issues prior to setting up SAP Security Authorizations. Tune SAP system for
performance issues.
Optimize resource utilization and streamline processes through task allocation to team members and implementing various
process improvement initiatives
Hardware purchase, installation and maintenance, vendor management
Updated details of printer, switches, modems, stabilizers along with serial nos. followed by labeling of systems with
configuration, vendor name, system serial No & warranty period
Prepare and present various status reports to the senior management and other stakeholders to enable effective decision
making.

SAP Basis Consultant
From (Sep 2012 – Sep 2015)
Company profile- A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining top-of-the-range technology.

Job profile-
Involved in end to end management of activities related to user maintenance/user creation (mass user creation), deletion,
modification, lock-down and activation.
Managed SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space,
etc.).
Focused on spool management & troubleshooting of printer related issues through Columbus tool. Worked on Transport
Management System (STMS, Cross transports).
Worked on SAP client administration (create client, copy client, delete client, export/import client) based on business and
operational requirements.
Worked on Snote implementation, EWA report, Factory calendar as well as resource optimization through task allocation to
customers.
Updated project status to the senior management and other stakeholders using detailed reports and presentations to
enable effective decision making.

Key Achievements:
Recipient of project star award 2013-14 for consistently rendering superior quality service across assigned project phases.

SAP Developer (Basis) (Aug 2010 – Sep 2012)
Bayer India Ltd, Thane
Job profile-
Coordinated activities related to User Maintenance/ User creation (Mass user creation), deletion, modification including
lock-down/activation.
Involved in monitoring SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system
traces, disk space, etc.).
Set up schedule of backup jobs (DB13). Managed user roles and authorizations and resolved authorization problems using
ST01 and SU53.
Focused on spool management & troubleshooting of printer related issues through Columbus tool. Worked on Transport
Management System (STMS, Cross transports).

EDP officer & Database Administrator (Apr 2007 – Aug 2010)
Medley Pharmaceuticals Ltd, Mumbai
Job profile-
Involved in administration of SQL Database, maintaining detailed configuration of systems along with purchase dates and
warranty. Monitored SAP systems based on business and operational requirements
Updated details of printer, switches, modems, stabilizers along with serial nos. followed by labeling of systems with
configuration, vendor name, system serial No & warranty period.
Maintained backup for all departments on hard disk. Managed Antivirus & Mail server including 150 systems in the
organization. Rendered technical support to other locations in maintaining organizational IT infrastructure.
Administered SAP client (create client, copy client, delete client, export/import client). Followed up with vendor for sorting
out day to day problems on systems, printers & servers.

IT Assistant, (Nov 2004 – Apr 2007)
Lifestyle International Pvt. Ltd (Parent company: Landmark Gulf Group Dubai UAE)
Job profile-
Coordinated activities related to setting up POS2 (Point of Sale) System and other software/applications, configuring new
identities (IDs) in outlook express and Mdaemon as well as managing POS Systems.
Ensured smooth functioning of 25 systems in Showroom and maintained updated offline and online data for preparing
cartridge back up reports.
Updated Stock/Price Revision/Sale Offer in as well as Full Master Data Lanpos System. Maintained updated Antivirus & Mail
server and rendered technical support to other locations.
Managed organization IT infrastructure, sales & backup servers and ensured compliance to organizational back up policy
and other statutory regulations.
Generated and updated various status reports for the senior management and other stakeholders to enable effective
decision making.

IT FORTE
Database: SQL Server 2000; Oracle 9i, 10G
Operating Systems: WIN 2000 Advance Server, WIN 2003 Enterprise Server, Red hat Enterprise, Linux6.0
Other Applications/Software: ODBC data source, Net Working, FoxPro, Brio query, Internet, Ms-word, Ms-Excel, Power
point, Scanning, Outlook Express, D.T.P
System Maintenance: Updating, Detection & Cleaning of Viruses, Printers, Backup Cartridges, Installing Software, troubleshooting.

EXECUTIVE SUMMARY
Managerial Activities
Proven ability in identifying client’s need to be translated into appropriate technical solutions, managing escalations, issues
and risks.
Adept at liaising with business users, developers, QA testers, security, production support and migration teams throughout
the life cycle of the project.
Capable of driving teams to achieve results, communicating with people across the organizational hierarchy and consistently
delivering results in high-pressure environment. Role Model for performance appraisals, and known for solid value system
that includes strong ethics and integrity.
SAP Consultancy
Well versed in implementing SAP project stages including requirements determination, gap analysis, business process
re engineering, issue resolution, configuration, testing, training, go-live assistance and post implementation support with
ticketing system.
Skilled in monitoring SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces,
disk space, etc.).
IT Infrastructure Management
Adroit in maintaining effective vendor relationships and ensuring effective resolution of day to day issues on systems,
printers and servers
Proficient in maintaining detailed configuration of systems along with purchase dates and warranty; updating systems with
configuration, vendor name, system serial No & Warranty period.
Ensure 99% uptime of IT infrastructure within location office area.
Maintain backup for all departments on hard disk and render technical support to other locations for effectively maintaining
organizational IT infrastructure.

Qualified senior IT professional with 14 years of experience in rendering consultancy with 7 years experiences in SAP BASIS in large SAP implementation, production support & upgrade projects. Certified in VB & C programming, MSCIT, O.C.A (10G), Linux (Red hat 6), ITIL (V3 foundation), Prince2, HANA 2.0. Exploring challenging senior managerial assignments in SAP consultancy/ IT infrastructure management with a professionally managed organization to leverage acquired skills in
accomplishing organizational growth objectives.

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