Ref. No. : JA - 7705 - Sr Sales Manager – Marketing Sales Service - Plastics Products at Plastemart Jobs, Bhiwadi/ Delhi

Job Description

Business Development:
Identify, evaluate, and secure new business opportunities with end consumers and B2B
clients in the rigid plastic packaging industry in the FMCG, Cosmetics, Food & automotive segments
Expand the customer base by targeting new markets and segments, developing strategies for growth.
Leverage customer relationships to develop new customers for the company

Key Account Management:
Act as the primary point of contact for major accounts, ensuring their needs are met and queries resolved promptly.
Build and maintain strong relationships with key clients to ensure long-term business partnerships.
Maintain strong relationship with purchase & packaging development departments of customers to generate new business.

New products and new packaging:
Engage regularly with packaging development departments of customer to give them new ideas, concepts & solutions to their existing products and recommend new and innovative ideas for new products.
Work on developing new packaging with a focus on sustainability that should be a joint effort customer’s packaging development teams.

Market Intelligence:
Gather and analyze competitor information to identify market gaps and opportunities.
Stay updated with industry trends & new technologies in rigid plastic packaging.

Efficiency Improvement:
Continuously work on improving the order-to-delivery process, minimizing delays, and enhancing efficiency.
Focus on improving customer satisfaction scores and reducing churn.


Cost Control and Profitability:
Work on strategies to control costs while maintaining high product quality and customer
satisfaction.
Focus on improving margins and reducing overheads related to sales operations.

Order-to-Delivery Management:
Ensure timely and accurate order processing, coordinating with production, quality, and
logistics teams.
Monitor the entire order-to-delivery cycle to ensure adherence to TAT (Turnaround Time)
commitments.

Sales Planning and Forecasting:
Develop and execute sales plans to achieve revenue and profitability targets.
Monitor market trends, competitor activities, customer preferences.
Prepare accurate sales forecasts and periodic reports for senior management.
Analyze sales data and trends to make informed decisions and refine strategies.

Revenue and Target Achievement:
Set, monitor, & achieve sales targets in alignment with the company’s objectives.
Drive monthly, quarterly, and annual sales performance to meet or exceed goals.

Pricing and Negotiation:
Manage pricing strategies to maintain competitiveness while ensuring profitability.
Lead contract negotiations with clients, ensuring favorable terms for the company.

Product Promotion and Representation:
Represent the company at industry events, trade shows, and customer meetings to
promote products and services.
Collaborate with marketing teams to create and execute promotional campaigns.

Customer Audits & Compliance:
Lead the preparation and successful execution of customer audits, ensuring compliance
with client standards and expectations.
Ensure adherence to all company policies, industry regulations, and legal requirements in
all sales activities.

Customer Relationship Management:
Understand customer requirements & tailor product solutions to meet their needs.
Conduct regular client visits to strengthen relationships, resolve issues, and gain insights
into market trends.
Develop and implement customer retention programs to strengthen relationships and
encourage repeat business.

Problem Solving and Complaint Resolution:
Address and resolve customer complaints effectively, providing root-cause analysis and
corrective actions.
Act as a mediator between customers and internal teams to resolve conflicts and ensure
satisfaction.

Collaboration with Internal Teams:
Work closely with production, quality, and logistics teams to ensure customer
requirements are met efficiently.
Coordinate with finance for invoicing, payment tracking, and resolving credit-related
issues.
Mentor, train, & develop junior sales staff, sharing best practices/ industry insights.
Allocate & oversee sales responsibilities to maximize team productivity

About Company

We are manufacturing company specializing in rigid plastic packaging solutions.

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