• Gender: Female
• Age: 35
• Designation: Senior Order Processing Executive
• Highest Education Level: Diploma
• Preferred Country: India
• Preferred Location: Thane
• Work Experience: 11.1 Year(s)

Education

Bachelor Of Hospitality Management From Mumbai University 2013.
Hsc From Maharashtra State Board 2010.
Ssc From Maharashtra State Board 2008.

Skill Sets

Tally Erp
Sales Force.
Sap B1
Oracle Ebs System (Erp)
Falcon Portal.

Work Experience

Senior Order Processing Executive
From :- July 2024 - May 2025
Company Profile :- Welding Electrodes, Wires, Fluxes, Advanced Welding/cutting Equipment (Mma, Tig, Mig, Plasma), Cnc Cutting Machines, Automation Solutions, And Project Engineering For Sectors Like Oil & Gas, Power, And Infrastructure

Job Profile :-
Order Management.
Preparation Of Sales Report.
Preparation Of Order Confirmation, Allocation Of Orders & Performa Invoice (Cops)in Falcon Portal & Oracle Ebs System (Erp)
Report To Sales Representative With Remarks On Pending Orders.
Giving Updates Of Stock Availability To Dealers And Sales External.
Compilation Of Action Plan In Case Of Deviation Of Sales Policy.
Coordinating With Plant On Order Processing And Movement To 3pl Locations.
Resolving Customer Issues.
Running Sop Along With Plant Coordinator.
Efficiently Controlling Order Processing As Per Sales Policy.
Allocation Of Transport Arrangements And Allocation Orders To Supply Chain For Invoicing.
Coordinating With Plant On Order Processing And Movement To Warehouse.

Senior Sales Coordinator- Sales Support
From :- October 2023 - July 2024
Company Profile :- Manufacturer Of High-quality Aluminum Foil Packaging, Specializing In Innovative Solutions

Job Profile :-
Check All Emails Received, Sort & Reply Daily.
Processing Purchase Order In Sap B1 With Accuracy And Timeliness As Per E-mails And Requests, Preparing Daily/weekly/monthly And Quarterly Sales Reports, Etc.
Preparing Pi (Performa Invoice),
Coordinate With Management, Sales And Factory (Ppc) Team For Day-to-day Operations.
Coordinate With The Procurement Team To Check Procurement Status.
Coordinate With Transport Agencies, Factory And Clients For The Shipment Of Material Delivery At Site.
Coordinate On Regular Basis For Follow-up Of Po, Info Exchange On Cancellation / Amendment Of Po With Sales Team, Factory Team And Clients.
Coordinate With The Factory Team And Accounts Department For Generating Invoice,
Lr Copy, E-way Bill Against Purchase Order And Outstanding Payment Collection.
Building And Maintaining Relationships With Clients Through Telephone Calls And Emails.
Understand And Attend To Client’s Grievances Related To Product And Service.
Facilitating Service Support For Defective Products And Ensuring That The Issue Is Resolved.
Managing Issues That Arise Due To Defaults On The Part Of The Customer.


Sales Support Coordinator
From :- November 2021 –March 2023
Company Name :- Kanadia Fyr Fyter Pvt. Ltd.

Job Profile :-
Preparing Daily/weekly/monthly And Quarterly Sales Reports.
Coordinate With Management, Sales And Factory Team For Day-to-day Operations.
Check All Emails Received, Sort & Reply Daily.
Check The Stock Quantity Status Daily While Communicating The Same To Factory And Sales Team.
Prepare And Send Quotation As Per Price List To New Clients, Follow Up Till Receive Po.
Data Management (Both Digital & Hard Copies).
Maintain & Develop Relationships With Existing And New Clients Via Telephone Or Emails.
Processing Purchase Orders In Sales Force With Accuracy And Timeliness As Per E-mails And Requests, Maintaining Records For Purchase Orders, Updating Data Daily.
Preparing Pi (Performa Invoice).
Coordinate For Tracking Of All Orders Daily With Factory Ppc Team And Logistics Team For Dispatch, Delivery Update.
Coordinate On Regular Basis For Follow-up Of Po, Info Exchange On Cancellation / Amendment Of Po With Sales Team, Factory Team And Clients. Coordinate With Qc Technical Department For Any Technical Queries.
Resolving The Queries Of Clients Via E-mail And Calls.
Coordinate With Transport Agencies, Factory And Clients For The Shipment Of Material Delivery At Site.
Satisfying The Client’s Requirements By Giving Proper Guidance & Handling Client’s Complaints And Solving Them By Forwarding It To Concerned Departments Etc.
Coordinate For Installation, Refilling With Vendors And Clients.
Coordinate With The Factory Team And Accounts Department For Generating Invoice,lr Copy, E-way Bill Against Purchase Order And Outstanding Payment Collection


Sales Coordinator – Commercial Sales Support
From :- March 2014 – October 2021
Company Name :- Tristar International

Job Profile :-
Coordinate With Sales And Factory Teams For Day-to-day Operations.
Check All Emails Received, Sort & Reply Daily.
Handle The Processing Of All Orders In Tally Erp With Accuracy And Timeliness.
Collaborating With Other Teams To Ensure Orders And Deliveries Are Handled Effectively.
Coordinate On Regular Basis For Follow-up Of Po, Info Exchange On Cancellation / Amendment Of Po With Sales Team, Factory Team And Clients.
Responding To Incoming Emails And Phone Enquiries.
Maintain & Develop Relationships With Existing And New Clients Via Telephone Or Emails.
Coordinate With Clients For Po, Dispatch & Deliveries And Follow-up For Payment.
Respond To Complaints From Customers And Give After-sales Support When Requested.
Data Management (Both Digital & Hard Copies).
Coordinate With The Factory Team And Accounts Department For Generating Invoices, Lr Copy, E-way Bill Against Purchase Order And Outstanding Payment Collection.
Satisfying The Client’s Requirements By Giving Proper Guidance & Handling Clients’ Complaints And Solving Them By Forwarding It To Concerned
Departments.
Preparing Daily/weekly/monthly And Quarterly Sales Reports, Etc.