Ref. No. : CA - 17256 - (Quality – with 27.3 years in Plastic Industry)

Education

Diploma in Mechanical Engineering from MSBTE, Mumbai in 1997.

Black Belt Six Sigma Certified professional

Skill Sets

Quality Assurance & Control ? Product Development and Engineering ? Plant Operations & Management
Industry Preference: Home Appliances -Consumer Durables and other industries

Work Experience

AGM Quality
Since April 2013 
Company Profile:
Job Profile:
Responsible for major functions, which include Production, Quality.
Maintaining expenditure in line with approved budget and responsible for P&L of plant. 
Capacity & resource planning. 
Interaction with customers and understanding their requirements & finding out opportunity for organization growth. Leading and monitoring team for efficiency & quality improvement in Plants

Sr. Manager  Quality
Oct 2011 to Feb 2013
Company Profile: Offering consumer, office, and industrial products and services
Job Profile:
A strategic planner with proficiency in analyzing quality issues in various processes products applications and recommending opportunities/modifications to enhance quality of product through process improvement.
Managing overseas (China) R&d and quality operations with 11 major suppliers for products & components for Air Conditioners, Washing machine, Microwave, water purifier and TV set. 
Implement quality & process improvement tools as per product specification & customer requirement at all OEM. Leading Quality functions through different tools CR, Sampling Plans, QMS, COPQ, Self-inspection protocol, CTQ, Line audits, CAPA & field failures ratio. Monthly analysis - Warranty failure, COPQ recovery, Root cause, FMEA, Quality budgeting data, Global quality standard analysis with ref to Godrej products. Responsible for New product development esting with APQP & PPAP from design stage to final proven of the product. Responsible for product cost reduction through Value Engineering & Quality tools.
Implements quality plans and tactics to effectively managing the quality activities related to assigned portfolio in order to maximize supplier quality performance and support the business plans.
Working with engineering and program management team to support new product launches in coordination with New Product Introduction team.  
Effectively communicates with and maintains the highest degree of relations between the company and all levels of supplier personnel.
Coordination with cross-functional dept. for efficient flow of Information, Material & Money.
Maintains strong relationships with internal customers in order to meet defined objectives. 
Identifies opportunities and implementing actions to continually reduce wasted time, money and resources from assigned tasks.
Conducted SSS (Supplier Satisfaction Survey) and arranged Vendor Meet.

Plant Head  
Jan 2011 to Sep 2011
Company Name : Rachna Metal Industries
Job Profile:
Responsible for major functions, which include Production, Quality, Material, maintenance & HR.
Maintaining expenditure in line with approved budget and responsible for P&L of plant. 
Capacity & resource planning. 
Interaction with customers and understanding their requirements & finding out opportunity for organization growth. Leading and monitoring team for efficiency & quality improvement in Plants.

Quality Representative 
May 2007 to Dec 2010
Company Name : Mirc (Onida) China
Job Profile:
Versatile experience in managing China supply base & Quality management. 
Managing R&d and quality operations with 15 major suppliers for products like Air Conditioners, Washing machine, Mobile, Microwave, TV & Induction cooker and its component. 
Major responsibilities includes 
Finished good inspection & component testing.  
Research & development of new products.
Field failure component reliability. 
Quality control & assurance. 
New Supplier assessment & quarterly review. 
Established 4M Process for total quality control of all products & smooth flow of supply. 
Implement quality & process improvement tools as per product specification & customer requirement.   
Leading quality functions through different tools - NCR, Sampling Plans, QMS, COPQ, Self-inspection protocol, CTQ, Line audits, CAPA & field failures ratio. Monthly analysis - Warranty failure, COPQ recovery, Root cause, FMEA, Global quality standard analysis with ref to ONIDA products. 

Asst Manager  Quality Control & Assurance
Feb 2006 to May 2007
Company Name :TCL India Holding Pvt Ltd, Chandigarh 
Job Profile:
Responsible for quality management of semi-finished & finished goods. Implement quality & process improvement tools as per product specification & customer requirement.   
Monthly analysis -Warranty failure, Root Cause, Global quality standard analysis with ref to TCL products.

Sr. Engg. Quality Control & Assurance
Mar 2001 to Jan 2006
Company Name :UCPL (joint venture of feeders USA and Volta’s Ltd
Job Profile:
Responsible for Air Conditioner – Quality parameters checking at assembly line, paint shop, coil shop & finished products. 
Quality standards and plans for components & finish goods. Ensuring strict compliance with the procedures and practices as per the ISO 9000 standards. Initiating calibration of measuring instruments / equipment to avoid delay at inspection stages. Inspection for third party (DGS&D, ONGC, BHEL etc.) provides test report and test certificate. Conduct field failure analysis for further enhancement in the products and parts.
Driving implementation of Kaizen, Quality Circles & ISO Processes on Shop Floor to increase productivity. Led Product Life Testing of reliability stresses like Early Life Test (ELT-24Hrs) and Short Time Life Test (STLT-360Hrs) apart from routine 100% Line Quality Inspection (LQC).
Measuring equipments and devices used - Profile Projector, Surface Roughness Tester, Air Gauge, Bore Gauge, Hardness Testing Machine, Pitch Micrometer, Plating Thickness Tester, Coat Gauge, Shore Hardness Tester, Height Gauge, Micrometer, Vernier Caliper, Bevel Protector, Impact Tester, BS Testing Machine, Capacitor Testing Jig, Sound Level Mater, and Tachometer. Leading quality functions through different tools – quality circle, Sampling Plans, QMS, Self-inspection protocol, CTQ, Line audits, CAPA etc.  
Technical leader for successful implementation of SAP in organization (QM Module)

Engg.  Quality Control Assurance
April 1998 to Mar 2001
Company Name :Videocon Appliances Ltd.
Job Profile:
Responsible for Air Conditioner – Quality parameters checking at Assembly line. 
Inspection for third party (DGS&D) provides test report and test certificate.
Major activities: 
In process inspection 
Field component analysis. 
ISO documentation 
Dishwasher Line quality Inspection
Identify & resolve the customer complaints.
Team Member for developing NEW OEM models e.g. (Ken Star)

Achievements:
Minimized TCR (Technical Call Rate) from 25% to 10 % saving approximately 1M$ for the entire product through the FFR data with Pareto analysis and other quality tools.
Smart PRN (Product Release Note) process implemented for new product launches.  
Lead & implemented quality process at Baddi for new Volta’s OEM line setup.  
BARCODE project implemented in service for warranty claim, to avoid excessive warranty cost claims & fake complaints.  
Developed process flow & implemented SAP R/3 Quality Module. 





Seasoned Professional with experience in Manufacturing Operations, R&D, Production, Quality Management and Team Management across Consumer Durables and other mfg Industry
Black Belt Six Sigma certified professional with deftness in handling products like Air Conditioner, washing machine, microwave and small appliances.
A strategist with expertise in planning and executing plant projects with a flair for adopting modern methodologies in compliance with quality standards
Proficiency in enhancing the process operations, thereby achieving the required quality level in the products
Expertise in end-to-end development of engineering products from requirement analysis to prototype development, cost benefit analysis, production releasing & project execution methodologies
Gained exposure of TQM, Lean Manufacturing and well versed with the concepts of 5S, Kaizen, etc.
Handling overall plant’s production and manufacturing capability & capacity at OEM to ensure products and services meets delivery standards & timelines
Developing quality plans and ensuring quality assurance for new products/equipment in manufacturing by inspection control in various stages, process control as per standard

Future Goals

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