• Gender: Female
• Age: 37
• Designation: Senior Executive
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 10.8 Year(s)

Education

MSc Bio-analytical Sciences (Jun 2013)
Advance Diploma in Technical and Analytical Chemistry (ADTAC) (Feb 2011)
BSc. Biotechnology (Mar 2009)
HSC (Mar 2006)
SSC (Mar 2004)

Skill Sets

Computer Knowledge:
MS-CIT (MS Office & Internet)
ERP Software:
Sales Force
SAP HANAV10
Focus7
Typing Speed:
60 WPM in English
Operational Systems:
Microsoft
Word Excel (Advanced)
Power Point
Data analysis
MIS
Power BI
Creating Dashboard using Looker Studio
Tableau
SQL
Faced Audit:
ISO9001:2015
NABL

Work Experience

Senior Executive
From : Dec 2019 to till date
Company Profile: Manufacturer of Stationary and Mobile OES Spectrometer to check chemical composition of any metal, Hydrogen Analyzers

Job Profile:
Use of ERP Software (Salesforce and SAP), Production tracker preparation, Sales and Tender document preparation, Order follow-up with customers, Customer relationship (Domestic and Export), PDI and customer visit arrangement, Exhibition arrangements, Paymentfollow-up and Team handling.
Co-ordinate with regional sales team and prepare production tracker and share with production team for smooth execution of purchase orders.
Co-ordinate with production team for unit readiness date and ensuring timely receipt of payment from customers.
Keep a close eye on FG stock and timely utilization of stock to increase revenue and avoid aging.
Keep a track on team members day-to-day activities and ensure that they have completed the daily tasks on time such as prepare sales proposals, execution of sales orders, release work orders,
prepare proforma invoice and arrange dispatches as per production schedule.
Arrange customer PDI and visit by coordinating with sales and production team.
Maintain forecast of sales orders to help Production planning and control team to arrange instrument and accessories inventory.
Coordinate with internal departments like Production, Purchase, Accounts, Stores and Packing to ensure that sales orders are scheduled and sent out on time as per delivery schedule.
Co-ordinating with freight forwarders for customs clearance and timely deliveries to customers.
Have eyes on Tender portal activities for orders of various Government customers.
Timely update the information of products on Tender portal
Tender documents preparation and submission on respective site on time.
Communication to management on regular basis
Responsible for providing effective solutions to critical issues related to order handling, involving Accounts/Stores teams and Senior management.
Coordination with customer, production, and service team for pre- and post-dispatch formalities
Follow up payment as per prescribed terms and prepare daily collection statements.
Keep track of team members daily activities and ensure that they are utilizing ERP softwares properly and keeping all active sale files available digitally and in hard copy.
Maintain accurate data in SAP and Sales force to preparation and submission of monthly, weekly, and daily basis and sometimes as per the requirements of management.

Sales Coordinator
From : Dec 2017 To Nov 2019
Company Profile : MAnufacturin of Plastics, Coating, Adhesive, Rubber / Tire & allied Industries.

Job Profile:
Import data analysis, Use of ERP software (Focus), Sales document preparation, forecast and order followup with customers, Inventory Management, Supplier and Customer relationship (Tier-1 and Tier-2), Arranging samples for customer trials and Outstanding follow-up.
Attending enquiries, sending quotations, making PI and SOs, Coordinating with logistics, accounts,and marketing team for smooth dispatches as per schedule.
Import Data Analysis by churning raw data every month for different products and highlightingimportant points observed in review meeting for business development.
Fill and share all documents required for Supplier registration. Share the KYC form and collect all the information and documents for customer registration.
Have eyes on portal activities for orders of various customers. Taking follow-ups with the customer for orders as per the forecast given.
Keep a track on warehouse inventory as per the forecast given by the customers and upcoming orders. Raise PO accordingly and take material follow ups with the suppliers. Coordinate with logistics team to track material inward.
Outstanding follow ups by sending upcoming due payment emails to customers and take follow ups for the payment remittance details.
Analyze daily visit plan of regional managers for expense management.
Send samples as per customer requirement with proper documentation. Keep track of all samples that are sent and take follow ups of sample trials.
MIS report generation on a monthly, weekly, and daily basis and sometimes as per the requirements of customers and principals.
Help customer to solve queries and provide documents required by them with coordinating with principals (COA, IMDS, RoHS and flammability reports)
Ensuring customer satisfaction through timely delivery
Secure repeat business through effective customer interface.

Sales Coordinator
From : Feb 2015 To Dec 2017
Company Profile : Swastik Scientific Suppliers

Job Profile:
Sales document preparation, Inventory Management, Administration work, Customer relationship and Payment follow-up
Prepare sales quotations and proforma invoice.
Maintaining list of venders and customers.
Follow-ups for purchase orders to ensure that they are scheduled and sent out on time as per the delivery schedule.
Inventory management and assists in the ordering, receiving, stocking and distribution of materials.
Preparing MIS of inventory, supplies & outstanding details of each client.
Payment follow-up with customer.
Overlooking support staff activities, expense reports, maintaining attendance and record keeping for outgoing couriers.

Future Goals

Dedicated and results-driven professional with a decade of experience in sales support. Skilled in team leadership and management, with a proven track record of effectively handling and motivating teams. Possess a strong aptitude for documentation, business communication, and data analysis. Currently seeking a new opportunity that utilizes and improves my skills and offers both career advancement and financial growth.