Ref. No. : CA - 34695 - (Dispatch Stores Logistics & Commercial – with 10.5 years in Plastic Industry)

Education

Post Graduate Certification program in International Business & Finance - From IIFT
Business Analytics for Decision Making- From IIM Kozhikode
Certification Diploma Specialization -Diploma in Export Import Management- from Welingkar Institute of Management, Mumbai, India
Google Career Certification Program (Online- Specialization - Data Analytics from Coursera sponsored by Google )

Skill Sets

Export Merchandising Export Management Business Management Customer Service Management MIS Reporting New Product Development Promotional Strategies International Business Supply Chain Management

Work Experience

Senior Executive
From - 2017 - Present
Comapny profile - plastic Home ware


Job profile -
Responsible for all marketing aspects assigned to a geographical region.
To retain and grow the existing clients in terms of service, product range, quality price, etc, to handle major accounts - International.
Negotiation & finalization of quotes, sales orders & payment terms with overseas clients.
Follow up on new inquiries.
Providing quotations, price lists, samples, etc.
Follow up with the production, purchase, and dispatch team for the execution of orders.
Updating clients about the developments of orders up to the delivery of goods.
Resolving all queries and problems related to the execution of orders till delivery of goods to clients.
Establishing productive, professional relationships for assigned customer accounts.
Coordinating with company personnel (support, service, and management resources)to meet account performance objectives and customer expectations.
Proactively assessing, clarifying, and validating customer needs on an ongoing basis.
Providing timely feedback to senior management regarding international sales performance/trends.
Resolving after-sales quality issues if any.
Generation of various management reports, to do the sales analysis.
Helping HOD in budget finalization for the team & Preparing MIS, and other departmental & organizational reports on behalf of the team.
Region-UK, Europe, USA & Middle East Brand- OEM & Private Customers - Sainsbury's, Dunelm, JJA, Well best, Homebox & Apparel Group etc.

Export Executive
From -2016 - 2016
Comapny profile - Kitchenware for professional and commercial

Job profile -
Portal management & Shipment planning of various retailers.
Tracked shipments processing through customs and other agencies and obtained clearances.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Logistic & Forward management.
Prepared and processed (Pre & Post) export documentation according to customs regulations, laws, or procedures. ?Region/Brand/Client
Retailers in the USA, Europe, UK, & Australia. Key client Handled - Walmart, ASDA, K-mart, Dollar General, Bradshaw Etc

Administrative & Business Executive
2013 - 2014
ASHA ENTERPRISES.

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