• Gender: Male
• Age: 38
• Designation: Seiner Service Engineer
• Highest Education Level: Diploma
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 13.3 Year(s)

Education

Completed Diploma In Information Technology In 2011 With 62.07%.

Skill Sets

Almost 10 years of experience in Service Industry.
Effective Client/Customer handling.
Excellent troubleshooting and servicing skills.
Good understanding of the Domain.
Well versed with Operational processes and Team management.
An effective communicator with good reasoning and analytic skills.

Computer application MS-Office.
Programming languages: C, C++,C/C++ & BASIC Java.
Computer platforms: Ubuntu, Windows XP, Vista & 7, Windows 10.

Work Experience

Seiner Service Engineer
Since June 2018
Job Profile :
Installation, servicing, close the breakdown calls successfully, application support and preventive maintenance.
Technical support for internal team and distributor engineers.
Warehouse instrument management and service stock maintain.
Annual Maintenance Contract and Comprehensive Maintenance Contract management.
Solve in house technical issues of equipment
Support sales team with demonstrations and technical talks with the customers.
Coordinate with R & D team about prominent issues in products and solve them.
Providing training to new recruits.

Service Engineer
August 2011 to May 2018.
Job Profile :
Responsible for handling servicing and calibration of Diamond and Laser marking, mapping and cutting machines, Embedded System machines.
Handled International(ShriLanka) Service Calls.(after sales service & attend pm)
Handled software related issues of these machines including cloud computing.
Handled maintenance of stepper motor and laser diodes that are parts of these machines.
Worked on all windows platform.
Responsible for all service, troubleshooting, sales and maintenance activities related to these machines.

Instruments Handling
Hematology Analyzer:
3-Part Cell counter:
Mindray (BC-2800). Meron (MS-2800 PLUS)

Bio-Chemistry Analyzer:
Semi Automatic analyzer
Meron (MS-484,MS-88A).Diagnostic System(Flexichem-9)
Fully automatic analyzer
Diagnostic System(Gesan Chem 200),Mindray(BS 120,BS 200)

Electrolyte and POCT Analyzer
D’LYTE (Diagnostic System)

Workshop / Conference Attended
Attended APPI Conference 2018 (ESR Analyzer, Centrifuges) at Andheri (Mumbai).
Attended TAPCON Conference 2019 (Centrifuges D06, C4000, L400P) at Thane (Mumbai)

Future Goals

Aspiring for Managerial assignments for technical front/back end services with a reputed and growth oriented organization