Ref. No. : CA - 37203 - (Marketing Sales Service - Plastic Raw Materials – with 15.7 years in Plastic Industry)

Education

B.Tech Chemical Technology Shivaji University, Year 2013-2016

Diploma In Rubber Technology Government Polytechnic, Year 2007-2010

Skill Sets

Ability to rapidly build relationship and set up trust.
Confident and Determined
Ability to cope up with different situations.

Work Experience

Sales & Marketing Dpt
From : April 2022 to till date
Company Profile : Manufactures rubber products. The Company provides synthetic rubber and chemicals, fluoroplastics, specialty polymers

Job Profile :
Monitored sales team performance and provided constructive feedback.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional customer service to client loyalty and satisfaction.
Kept detailed track of sales and customer information in company system.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
New business development, visit customers to establish the business and support sales team on technical issues
Managing existing customers and ensuring they stay satisfied and positive.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Achieved sales goals and service targets by cultivating and securing new customer relationships
Performed quality inspections and drafted reports to detail non-conforming material issues.
Supported quality team members during corrective action updates.
Contributed to root cause analysis to determine core reason for failures and errors.
Reported on non-compliance issues and other negative factors discovered during production.
Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
Executed operational audits and assessed company operations, compliance and other associated risks
Studied manufacturing processes to improve overall knowledge.
Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
Evaluated quality control processes and made recommendations for improvements in quality control.
Assisted with coordination of new equipment installation and implementation.
Participated in failure analysis and debugging report activities.
Conducted root-cause analysis of component failure.
Prepared standard reports and documentation to communicate results to senior management.
PROFESSIONAL TRAINING & CERTIFICATES:
Completed Industrial training of 1 week for Rashtriya Chemicals and Fertilisers Limited.
Completed industrial training of 6 months for Zenith Industrial Rubber Products Pvt. Ltd.
Diploma In Industrial Safety & Health Hazard Management
ACADEMIC PROJECT/SEMINAR :
Mini project on ROTARY DRYERS.
Major project on BIODEGRADABLE PLASTICS.
Environment project on REUSE OF RUBBER WASTES.
Diploma project on BREAK CYLINDER CUPS

Sales & Marketing Dpt.
From : OCT 2017 March 2022
Company Profile : Manufactures and exports both Chlorinated Rubber (brand name Chlorub) and Acrylonitrile Butadiene Rubber (NBR) and Poly-vinyl Chloride (PVC) polymer blends

Technology Dpt.
From : MAY 2010 - MAY 2013
Company Profile : CEAT TYRES LTD. MUMBAI

Q.A/Q.C
From : JUNE 2009 - MAY 2010
Company Profile : Zenith Industrial Rubber Products Pvt. Ltd.

Future Goals

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

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