Ref. No. : CA - 37369 - (General Office Administration Staff – with 10.9 years in Plastic Industry)

Education

T.Y Bcom From MUMBAI University Year 2014

H.S.C From MUMBAI University Year 2011

S.S.C From MUMBAI Board Year 2009

Skill Sets

Good communicator, Flexible, good team player, customer focus, Good manmanagement skills and a wiliness to go the extra mile
Good attention for detail Good at building relationships and interpersonal skills
Ability to multitask, handle stress and work in a highly pressured environment
Ability to provide a quality and timely service to customers
Basic knowledge of computer skills and windows applications including Outlook,
Word and Excel google spread sheet
Ability to prioritize
Self-motivated with the ability to complete job duties according to a
predetermined timeframe
Good communication and interpersonal skills
Basic computer skills
Communication B2B professionals use verbal, nonverbal and written communication to build relationships with both new and existing clients. ...
Expertise This skill refers to your comprehensive knowledge of the product or service you provide to a client. ...
Empathy requires you to observe a situation from another person's perspective.
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Work Experience

SALES COORDINATOR
From : 04 APRIL 2019 TO TILL
Company Profile : Manufacturer of plastic cartons, labels, lined cartons, retail ready packs

Job Profile :
Coordinate with the sales, customer, technical service & business development team to understand the requirements of the customers.
Identify opportunities of new product design / solution based on the sector needs and customer requirements & develop design.
Timely submission of Dummy samples to customer / Marketing /sales for new development.
Ensuring compliance with every delivery deadline.
Managing the day-to-day operations of the structural design team product Quality & standards
Reports Generation thru Pivot Table and Pivot Chart.
Prepare Pivot Dashboard as per Management requirement.
Generating Daily and Monthly MIS Reports
Preparing Sales Analysis.
Time updating details in sap
Preparing necessary file and document related to SDO/JDO Costing layout Art works /IMO and PO
QlikView gives all reports like pending SOs, dispatch details, FG characteristics, monthly sales, quarterly sales, outstanding, etc. on which the SKU analysis is done & categorised as Runner,
Repeater or Stranger
Conduct Market Survey periodically, and maintain business development database.
Coordinating with planning team for daily Dispatch of material
Sending forecast reports to plant & kam
Preparing sales order for domestic sales.
Maintaining excel file of orders received by customers,
Packaging Specification making, BOM making, Packaging Datasheet Preparation, SAP Handling.
Specification making for various packaging materials, SOP preparation for all packaging activity
Development of artworks of Domestic, OTC and Cosmetic projects by guiding & coordinating with designers & artists, as per marketing requirement Handling Customer Queries.
Coordinate with customers PDD, packaging development team and Branding team to understand their business needs and objectives.
Build and maintain strong, long-lasting customer relationships.
Ensure customer satisfaction and retention.
Understand customer requirements and communicate it precisely with the internal team.
Visit client location for trial runs and understand the ongoing process in carton handling.
Reviewing and approving structural designs to ensure they meet quality and performance standards.
Collaborating with clients to understand their packaging needs and designing custom solutions.
Collaborating with marketing teams to ensure packaging designs align with brand demand.
Conducting industry bench marking to ensure the team's designs are competitive.
New carton development or something new in the existing carton which interests or facilitate the end user/ our processes.
Share Dispatch order details with Clients
Payment Follow up with customer.
Sending original invoice copy to customers.
Preparing monthly sales report, solving customer queries.
Processing Sample request orders for Customers.
Periodic reports reporting manager, HOD & Management, Coordination with customers & various Inter Departments for technical queries/ issues/ complaints.
Analyse the existing costing process with the costing team and work on cost saving options for the New Product
Collaborate with customer, regional team lead and costing department to finalise the cost of the product.
Handling customers complaint and solving as per sop
Negotiating contracts with clients to ensure mutual satisfaction with each transaction
Preparing proposals for new business opportunities or contracts with existing clients
Developing and maintaining relationships with clients to increase future business opportunities
Scheduling appointments with prospective clients to discuss products or services offered by the company
Creating client proposals based on product information provided by marketing staff members
Keeping track of all communications with clients, such as emails, phone calls, letters, and faxes
Reviewing proposals from clients for possible problems or conflicts with company policies
Identifying potential customers through research and networking activities, then contacting them to set up meetings or presentations
Managing accounts receivable and payable, including sending billing notices, collecting payments from clients, and submitting payments to vendors for supplies used in projects
Researching market trends to identify opportunities for new products or services that might appeal to specific clients
Collaborate with the management team to define sales goals pricing strategies and product positioning
Preparing Daily, Weekly & Monthly MIS Reports, showing productivity of sales team login Vs Dispatches.
Coordinating with sales branches & PPC Factory.
Record Updation & Assisting Dept.
Coordinating with planning team for daily Dispatch of material
Sending forecast reports to plant & kam(Key account manager)
Preparing sales order for domestic sales.
Preparing sales order for domestic sales.
Maintaining excel file of orders received by customers,
Maintaining customer data.
Coordinate to get material ready for dispatch.
Handling Customer Queries.
Share Dispatch order details with Customer.
Manage the critical documentation needed for regulated markets, liaising with quality.
Negotiate price with customer in coordination with Head of Sales and Marketing
Payment Follow up with customer.
Sending original invoice copy to customers.
Preparing monthly sales report, solving customer queries.
Processing Sample request orders for Customers.
Periodic reports reporting manager, HOD & Management, Coordination with customers & various Inter Departments for Good communicator, Flexible, good team player, customer focus, Good manmanagement skills and a wiliness to go the extra mile
Good attention for detail Good at building relationships and interpersonal skills
Ability to multitask, handle stress and work in a highly pressured environment
Ability to provide a quality and timely service to customers
Basic knowledge of computer skills and windows applications including Outlook, Word and Excel google spread sheet
Ability to prioritise
Self-motivated with the ability to complete job duties according to a predetermined time-frame
Good communication and interpersonal skills
Basic computer skills
Communication B2B professionals use verbal, nonverbal and written communication to build relationships with both new and existing clients.
Expertise This skill refers to your comprehensive knowledge of the product or service you provide to a client.
Empathy requires you to observe a situation from another person's perspective.
Problem-solving
Negotiation
Relationship management technical queries/issues/complaints.
Handling customers complaint and solving as per sop
Conduct Market research analysis to identify new businesses emergency trends and competitors activities
Collaborate with the management team to define sales goals pricing strategies and product positioning
Preparation of Raw Material Plans as per Sales requirements.
Provide customer feedback and expectations.
Ensure follow-up for any statutory documents.
Conduct Market research analysis to identify new businesses emergency trends and competitors activities
Collaborate with the management team to define sales goals pricing strategies and product positioning
Preparation of Raw Material Plans as per Sales requirements.
Provide customer feedback and expectations.
Ensure follow-up for any statutory documents

PROFESSIONAL QUALIFICATION:
Computer Course from KIRTI COMPUTER ACADEMY
Iata from THOMAS COOK IN TRAVEL INDUSTRY

SALES COORDINATOR
From : Aug 2014 May 2019
Company Profile : Manufacturer of pharmaceutical packaging solutions with perfectly matched moulded glass and tailor-made tubular glass





Future Goals

To secure a challenging position in a reputable organisation to expand my learning, knowledge, and skills secure employment with a reputable company, where I can utilise my skills and business studies background to the maximum

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