• Gender: Male
• Age: 38
• Designation: Sales co- Ordinator
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Preferred Location: Thane
• Work Experience: 16.2 Year(s)

Education

B.com Second Class Mumbai University
H.s.c Second Class Mumbai University
S.s.c First Class Maharashta Board

Skill Sets

Basic Computer
Tally
ERP
MIS-Excel.

Work Experience

Sales Co- Ordinator
From :- 1st June 2024 To Till Date
Company Profile :- Manufacturer Of Plastic Blow-molded And Injection-molded Products, Offering Industrial Packaging, Hospital Furniture, Automotive Parts, And Infrastructure

Job Profile :-
Preparing Sales Quotes Based On Customer Requirements And Product Specifications.
Preparing Sales Presentationsand Maintaining Positive Customer Relationship
Checking Pricing Accuracy On Orders And Coordinating With Sales Management On Price Negotiations.
Monitoring Product Inventory Levels And Coordinating With The Warehouse To Maintain Stock Availability.
Receiving And Processing Customer Orders, Verifying Product Availability, And Coordinating With The Production Team To Ensure Timely Delivery.
Managing Shipping Logistics, Scheduling Deliveries, And Providing Customers With Tracking Updates.
Preparing Sales Presentationsand Maintaining Positive Customer Relationship

Sales Co- Ordinator
From :- 10th July 2019 To 31stmay 2024.
Company Profile :- Adhesives, Waterproofing, Art Supplies, Wood Finishes, Fabric Care.

Job Profile :-
Prepare Invoice & Delivery Challan For All Inward And Outward Material.
Data Entry Of Material Inward & Outward
Carry Out Transactions In The System And Mis-excel.
Coordinate With Shipping Vendor.
Follow Up With Customer And Shipping Vendor For Machine Receives At Site.
Track The Data With Help Of Shipping Docket Number.
Carry Out Transactions In The System And Mis-excel.
Coordinate With Customer For Confirmation Of Roduct.

Senior Back Office Executive

Take Installation Data From Logistic Team
Coordinate With Customer For Installation Of Darpan Application In Their System
Preparing Stock File For The Same With The Help Of Vlook Up ,Pivot Table Etc For Pan India
Collect Installation Report From Service Team And Send To Sales Team For Payment Collection.
Maintain The Installation Data In Excel Format
Solving Any Problems/ Queries Faced By Customer Through Email.
If The Queries Not Resolved After Given Trouble Shoot Take A Complaint And Arrange The Engineer For The Field Visit .


Back Office-- Email Process
From :- From 1st August 2010 To 8th July 2019
Company Name :- Forbes Technosys Limited

Job Profile :-
Kiosk Cash Deposit , Cheque Deposit Machine, Note Counting Machine,

Take A Customer Queries Through Mail.
Try To Resolve Through Trouble Shoot On Mail.
If The Queries Not Resolved After Given Trouble Shoot Take A Complaint And Arrange The Engineer.
Coordinate With Service Team And Arrange A Suitable Engineer As Per Complaint.
Follow Up With Service Team And Resolve The Complaint Within Stipulated Time.
Resolved The Complaint And Send Confirmation Mail To Customer.
Make Total Complaint Report Month Wise And Take A Follow For Any Parts Replacement.
Replace The Parts On Within Stipulated Time.

Pos-hht Hand Handle Terminal (Payment Collection Machine)

Provide A Technical Support For Installation And Maintains
Replace The Faulty Spare & Makes Machine Live
Arrange Foc (Free Of Cost ) For Spare Which Machine Comes Under Amc (Annual Maintains Contract)
Provide Monthly Reports To Hdfc Bank
Handling The Mail Installation And Complaint Related.

Cts:- Cheque Scanner Machine

Take Installation Data From Logistic Team
Coordinate With Customer For Installation Of Cheque Scanner As Per Location Required By Banks.
Coordinate With Service Team For Installation Of Scanner
Collect Installation Report From Service Team And Send To Sales Team For Payment Collection.
Maintain The Installation Data In Excel Format
Making Annual Installation Reports.
Coordinate With Customer For Confirmation Of Machine Receive.