• Gender: Male
• Age: 34
• Designation: Sales Co-ordinator
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Preferred Location: Navi Mumbai
• Work Experience: 6.1 Year(s)

Education

2012-2013 Bachelor Degree in BSc(It) NKTT College, Thane West
2015 Mumbai University Masters in Management Studies (M.B.A)

Skill Sets

Detail-oriented, efficient and organized professional with extensive experience in marketing.
Possess strong analytical and problem solving skills, with the ability to make well thought out
decisions.
Excellent written and verbal communication skills.
Highly trustworthy, discreet and ethical.
Resourceful in the completion of projects, effective at multi-tasking

Work Experience

Sales Coordinator & CRM Coordinator
From 7th September, 2018 To Till date
Company Profile-
Borosil entity mandated to research, design, develop and introduce laboratory equipment

Job Profile-

CRM Coordination -:
Created and maintained user profiles, workflows, dashboards on Salesforce.
Trained employees on the Lightning App Builder and other CRM tools/applications.
Implemented solutions to resolve system errors and data issues to avoid downstream effects on
marketing or sales teams.
Maintained the Salesforce platform by monitoring support tickets, user issues, and employee
workflows.
Conducted brainstorming sessions with the team that generated & implemented improvement ideas
To enable users to get the most out of Salesforce technology
Supporting the Sales team, qualifying Sales leads on Salesforce
Designed and implemented a project that raised system efficiency
Keeping Track of Sales targets, point of contact of any sales queries and managed customer data
Implemented & evaluated new Salesforce releases, & then have provided training and support.
Preparing reports for sales and other departments.

Sales-Coordination Job Profile-:
Generating quotation and sales order in SAP
Creating dealer/ distributors code & material code in SAP
Preparing Sales analysis reports as required by the Managers
Preparing claims, Quality complains & Sales returns in SAP
Follow up of Payment, Debit Note and Credit Note of West Zone with dealers
Handling calls from customers, dealers and the sales team in regards to Sales order, old/new pending
order, dispatch status, product information, sales figures, new scheme, Discount & approvals, Short &
Excess material issues etc.
Handling all India new customized product development like giving rate, creating new SAP material
code, specification, drawing with the help of product manager, follow-up with production team to
develop the product as per customers specific requirement
Updating and maintaining reports and inquiries (thru Mail, verbal)
Developed And Sustained Relationships with Potential and Existing Customers
Attending Promotional Events like Seminars, CPHI India and Providing Effective Administrative
Support for events
Working as per ISO guidelines and attending ISO audit every year

Sales Coordinator
From 12th April2016 to 5th September2018
Company Profile
Time Technoplast Ltd is an India-based company which is engaged in manufacturing of polymer & Composite products

Job profile-:
Working on SAP S&D module
Punching the sales orders & preparing Dispatch reports from the SAP system.
Preparing & sending quotations to the clients & Follow up with dealers/distributors for orders.
Handling of clients Leads/Enquiries & its closure, Negotiating with clients.
Timely communication to customers/clients with focus on customer.
Preparation of ISO Documents & handling ISO audit.
Promoting the products, launching of new products & branding
Preparing Marketing Reports on monthly basis and planning out on how to achieve targets & achieve
goals.
Follow up of Payment, Debit Note and Credit Note of West Zone with dealers
Coordinating with internal departments to address customer queries.


RNP Scaffolding & Form work Pvt Ltd
From 1st Jan, 2015 To 25th Feb 2016
Company Profile:-
Scaffolding, Pipe Scaffolding & Cross Bracing Manufacturer offered by RNP Scaffolding And Form work Pvt Ltd

Job Profile:-
Marketing of Company offerings to the clients.
Preparing & sending quotations to the clients
Follow up with customers for orders.
Handling of clients Leads/Enquiries & its closure.
Negotiating with clients.
Timely communication to customers/clients with focus on customer!. Communicating with Stores Department for timely delivery for achieving proper customer satisfaction.
Making proforma invoice for payment.
Handling marketing Executives & working as a Team.
Taking their reports & also working on their reports.
Taking the follow of Marketing Executives on daily basis
Preparing Marketing Reports on monthly basis and planning out on how to achieve targets & achieve goals.Taking payment follow ups.
Coordinating with internal departments to address customer queries