• Gender: Female
• Age: 33
• Designation: Customer Executive
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Work Experience: 11.6 Year(s)

Education

Bachelor of Engineering – Polymer Technology (Graduated in 2018) Dr. Ambedkar Technological University

Skill Sets

Inspection and Quality control.
Testing of plastic raw material, semi finished, finished material.
Maintain of various quality documents as per customer specification.
Maintaining production scheduled and production.

Work Experience

Customer Executive
From :- March 2022 – July 2023
Company Profile :- Its Eco-friendly, Zero-waste-to-landfill Infrastructure, The Facility Focuses On Software Development, It Consulting, And Bpo (Data Management And Customer Support/voice) Operations

Job Profile :-
Provided Customer Support And Resolved Client Queries Promptly
Managed Customer Complaints And Ensured Resolution Within Sla Timelines
Possessed Thorough Product Knowledge To Support Customer Service
Maintained Service Records And Ensured A Professional Work Environment

Quality Engineer
From Dec 2019 To Jan 2021
Company Profile- Rigid Packaging Solutions For Fmcg, Beverages And Pharma Packaging

Job Profile-
Incoming Inspection (Cfc, Polybag, Mb, Rm, And All Manufactured Plastics Product)
Handling Different Type Of Ebm, Isbm, And Injection Molding Product Validation And Startup
Final Inspection And Testing As Par Customer Standard
Control Of Non-conforming Product
Customer Complaint Handling And Tacking Corrective Action By Root Cause Analysis
Performing Different Dimensional And Functional Test
Handling & Calibration Of Vernier Caliper Top Load Tester, Wall Thickness Magma Mike, Video Measuring System
Line Inspection And, Giving First Peace Approval
Maintain Documentation,
Making Sop, Product Specification Wi, One Point Lesson

Quality Engineer
From Jan 2018 To May 2019
Company Profile- Plastic Packaging Industry.

Job Profile-
Incoming Inspection And Final Inspection And Testing As Per Customer Standard
New Grade Master Batches And Shade Approval
New Supplier Approval For Packing Materials
Control Of Non-conforming Product
Maintaining Documents As Per Iso Standard
Customer Complaint Handling.
Making Capa For Customer Compliant

Quality Engineer
From :- June 2015 – Oct 2017
Company Name :- Miltech Industries Pvt. Ltd.

Role In Industry
Inspection, Quality Control, Testing Of Plastic Raw Material, Semi-finished & Finished Components.
Maintain Of Various Quality Documents As Per Customer Specification & Requirements.
Handling And Testing Different Quality Control Instruments As Per Requirement And Standard (Density Mfi, Analytical Balance, Vst ,Izod, Hardness Tester, Utm , X -Ray)
Calibration Of Testing Equipment.