• Gender: Male
• Age: 35
• Designation: Operation Manager
• Highest Education Level: Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: India
• Work Experience: 18.3 Year(s)

Education

Commerce St. Josephs College, Trichy
Commerce E R H S, Trichy
Diploma in Computer Application (Apr 2001)

Skill Sets

Sales Inventory Operations Planning (SIOP)
Data Imports
Small Business Operations
Managerial Finance
Coordinating Site Operations
Operational Efficiency & Business Operations Management
Shipping & Receiving Operations
Operations Analysis
POS System Operation
SAP, Oracle, MS Office Expertise
English Typing Junior Grade (Mar 2000)

Work Experience

Operation Manager
From :- Mar 2016 - Present
Company Profile :- Is An International Wholesaler & Supply Chain Organization For A Wide Range Of Luxury Beauty & Fashion Brands.

Job Profile :-
Led Quality Assurance Programs, On-site Evaluations, And Audits.
Increased Customer Satisfaction By Resolving International Logistics Issues.
Saved $2.5 Million Through Cost-saving Initiatives.
Managed All Shipments, Coordination With Sales, Warehouse, And Scm Teams.
Prepared Proforma Invoices, Sales Orders, And Resolved Discrepancies.

Business Development Manager
From :- Jun 2014 - Apr 2015
Company Profile :- A Company That Sells Medical Equipment, Supplies, And Other Items For Healthcare Professionals

Job Profile :-
Identified Opportunities, Developed Business Plans, And Generated New Revenue.
Built Relationships With Key Decision-makers For Business Growth.
Managed A Production Team And Worked With Marketing Teams To Optimize Campaigns.

Senior Process Associate
From :- Jul 2012 - May 2014
Company Profile :- Software Company

Job Profile :-
Managed Billing And Reporting For Fedex Across Emea Regions.
Handled Customer-specific Queries And Maintained Billing Accuracy.

Process Associate
From :- May 2010 - May 2012
Company Profile: - Steria India Ltd

Job Profile :-
Managed Invoice Processing, Including Po/non-po And Global Currency.
Supported Treasury Functions And Handled Ap Invoicing.

Senior Inbound Call Executive
From :- May 2007 - Jul 2009
Company Profile :- First Source Solution Pvt. Ltd.

Managed Inbound Customer Calls, Handled Queries, And Complaints.

Future Goals

A Retail Operations Manager with over 10 years of experience in the retail industry, specializing in logistics, operations management, and business development. Skilled in resolving issues, improving customer satisfaction, driving operational efficiencies, and reducing costs while increasing profits.