• Gender: Male
• Age: 38
• Designation: Manager – Spare Parts
• Highest Education Level: Post Graduate Diploma
• Preferred Country: India
• Preferred Location: Bangalore,Ncr,Gujrat
• Work Experience: 21.3 Year(s)

Education

PGDM (Marketing & IT) From Dr. Gaur Hari Singhania Institute of Management & Research, Kanpur in 2009 with 67.73%

B.Sc. Physics & Mathematics From C.S.J.M. University, Kanpur in 2006 with 62.9%

Skill Sets

Diploma in Computer Application and Programming From F-TEC, Kanpur in 2005

MS Office, Windows XP/Vista/Windows 7/8/10 and Oracle/SAP

A keen communicator with honed interpersonal, problem solving and analytical skills

Work Experience

Manager – Spare Parts
From - March ‘20 to till date
Company profile - India's premier manufacturer & exporter of extrusion plants

JOb profile -
Managing sales of spare parts of CPVC ,Tape Extrusion, Blown Film (Mono/Multilayer),Co-Ex Blown Film, Micro Duct Line, Sheathing Line, in domestic & overseas market
Manging Team of 24 Service Engineers in 8 Regional Offices in INDIA.
Directly Handling Key/high value customers.
Setting Up of Annual Targets and Incentive Plan.
Weekly Review of Inquiries and Orders along with current status of Orders pending.
Regional Spares Sales Analysis wrt to Target.
Monitor Customer Base and formulate strategy to retain the Customer base.
Visiting Regional Branch Offices and Customers on Fortnightly Basis to have ground reality.
Ensure Optimum level of customer Satisfaction.
Customer Classification based on their Spares Offtake and Payment Record.
Monitoring Inventory Level.
Ensure availability of MTS parts for efficient supply of Spare Parts.
Cross functional Coordination for seamless execution of spares Order.
Reviewing Advance Planning Items/Safety Items to achieve sales targets.

Officer – Spare Parts
From - Jun 2009 to 29th Feb 20
Company Profile: Machinery for end-to-end solutions for plastic woven fabric industry.

Job Profile:
Managing sales of spare parts of M/c Conversion M/c Multi-filament M/c Tape Extrusion in domestic & overseas market
Preparing proposal and proforma invoices for spare parts in SAP
Following up with agents/customers to inform and confirm submission of proposals
Planning, dispatching and executing different overseas orders
Monitoring & managing logistics and commercial section of dispatch for spare parts
Tracking payments and credits for different overseas clients
Analyzing customer needs and suggesting the suitable options for their requirement
Coordinating with different departments for arranging components to ensure prompt order delivery
Forecasting and planning procurement of spare parts to achieve sales targets
Consulting & coordinating with design Team to promptly solve all customer queries
Formulating different processes to quickly resolve customer queries post-dispatch
Arranging and organizing 3rd party inspection whenever and wherever required

Highlights:
Exceeded sales target by (INR 50 Lakhs/US$ 75,757 Thousand (amount) in 2014-2015 FY and consistent growth of 16% YOY) successfully negotiated and closed new sales, prepared proposals and quotations, negotiated and won new contracts
Monitored closely competitor activities in Bangladesh, Egypt, Saudi Arabia, Oman, UAE, Jordon, Qatar and South East Asia to identify business opportunities and threats
Built a strong distribution network for achieving greater market reach and penetration
Assisted the management by formulating different measures to increase sales of several spare parts and sent inputs/ideas for special promotions
Coordinated with service engineers and clients to analyse competitor movement in the market to ensure growth enhancement in the business.

Internship
Organisation: J.K. Techno Soft Pvt. Ltd., Noida
Project Title: Study about the scope of SAP Implementation & Support Services in Automobile and FMCG Industry
Duration: 8 weeks
Role:
Located the total number of companies in automobile and FMCG industry using SAP/ERP solutions and those which were not using ERP solutions 
Formulated an overview of the ERP industry in India, market share of different ERP vendors, and SWOT analysis of SAP

Project Title: Acer Computers in Kanpur: A Comprehensive Study
Duration: 4 weeks
Role:
Analysed:
The marketing strategies of Acer 
Issues faced by Acer computer users 
Customer satisfaction index 
The market position of Acer in Kanpur

Certification/Workshop/Training:
Completed “O” Level Computer Certification from PPN College, Kanpur 2006
Attended:
Workshop on Entrepreneurial Skills by Martina Wilson at Dr. Gaur Hari Singhania Institue of Management and Research Kanpur
Training of 15 days on Cement Sales & Distribution organised by JK Cement officials at Dr. Gaur Hari Singhania Institue of Management and Research Kanpur in 2008

Extracurricular Activities:
Participated & coordinated BIZQUIZITIVE organised in GHS-IMR in the 2009
Won 2nd prize in Collage Competition in the 2009 at college level.

Core Competencies:
Lead & Revenue Generation.
Sales & Marketing.
Liaison & Coordination.
Key Account Management.
Channel/ Dealer Management.
Profit & Business Growth.
Competitor Analysis.
Business Development.
Team Management.

Profile Summary:
Experience in Industrial Sales & Marketing, Market Research, Client Servicing, Agent Management, Dealer Management and Business Development 
Experience in developing potential for setting up overseas network/distribution for new products and clients
Proficient in building relationships with upper-level decision makers and business partners
Expert in SAP, marketing, market penetration, negotiation for business partnerships & account management, payment tracking and client coordination

Future Goals

A multi-faceted professional targeting challenging assignments in Sales & Marketing/ Competitor Analysis/Lead & Revenue Generation preferably in India & Overseas.