B-Tech in Polymer Sc Engineering from University of Kolkata
MBA with specialisation in Marketing from IGNOU
Customer Complaint Handling
Testing of Carbon Black
Testing of Rubber
Technical Customer Services
Management System Coordination
Presently working at a leading manufacturer of Furnace Grade Carbon Black ;
Dy. Manager - Technical Services ( From Jun ’06 onward)
Sr. Engineer – Technical Services ( From Apr ’03 – Jun’ 06 )·
Engineer – Technical Services ( From Sept '99 – Mar ’03)·
System Co-ordinator ( From Oct ’ 05 onward).
Job Profile :-
· Handling of the customer complaints.
· Performing and analysis of all types of testing related to Carbon Black and related rubber properties.
· Visiting at customer end as & when required.
· Providing technical assistance to the customer as and when required.
· Performing developmental project work related to application & quality parameter of Carbon Black·
. Internal audit of ISO/TS 16949, ISO 9001, OHSAS 18001, ISO 14001.
· Involve in the team work like TPM, IQMM, KAIZEN, 5S & Quality Circle.
· Facilitation for effective deployment of Management System in the unit.
To occupy a premium position in a well established organisation after successful overcoming of all the challenges to be faced in the glidepath.
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