• Gender: Male
• Age: 46
• Designation: Manager
• Highest Education Level: Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Work Experience: 20.4 Year(s)

Education

Three Year Diplomas in Plastics Mould Technology (D.P.M.T) From Central Institute Of Plastics Engineering & Technology (CIPET), Lucknow in 2003

One Year Post Diploma In Plastics Mould Design (PD-PMD) From Central Institute Of Plastics Engineering & Technology (CIPET), Lucknow in 2004

12th From U.P. Board in 1998

10th From U.P Board in 1996

Skill Sets

Experience in, Sales &Services Customer Relationship.

Sales & Services hot Runner System - Business Expansion - Client Relationship
Well versed with MS office, and Internet Applications.
Experienced in market plan execution, account management & sales efforts with skills
in staffing and targeted marketing.
Significant exposure in cementing healthy relationship for generating business, leading
towards accomplishing business and corporate goals.
Well versed in handling day-to-day activities in co-ordination with internal / external
departments for smooth business operations.
Possess excellent interpersonal, communication and analytical skills with
demonstrated abilities in customer relationship management.

Work Experience

Manager – Sales & Marketing
Since Nov 2016
Company Profile: Manufacture of Automotive & Industrial Molds.
Job Profile:
Executing Business Development activities in the assigned territories of all over India.
Proactive technical advice & Problem solving with the objective of revenue growth in new customers.
Analyses inquire related to contractual, timeline & technical feasibility to clarify with customer description with regard to offer & contact, documentation & if necessary to correct the calculation.
Conduct company presentation & other support related to the marketing activity of the company.
Active participate in strategic working group (e g. for definition of new product & creating market strategies).
Handle direct OEM’S & Tier 1 perform & co related all related activities to perform the service at customer on site.
Highlights:
Added new customers (North & south) with in few months for the company.

Sales Account Manager
Aug 2014 to Oct 2016
Company Profile : manufacturer of Hot Runner System
Job Profile :
Executing Business Development activities in the assigned territories of North India.
Proactive technical advice & Problem solving with the objective of revenue growth in new & existing customers.
Analyses inquire related to contractual, timeline & technical feasibility to clarify with customer description with regard to offer & contact, documentation & if necessary to correct the calculation.
Conduct company presentation & Product training & other support related to the marketing activity of the company.
Active participate in strategic working group (eg. for definition of new product & creating market strategies).
Handle direct service call from customer & perform & co related all related activities to perform the service at customer on site.
Highlights:
Ranked Amongst the top customer generation for the company.

Service Engineer.
May 2010 to Jul 2014
Company Name : Masters Technologies Pvt. Ltd
Company Profile : Deals in manufacturing of Hot Runner System
Job Profile :
Handle direct service call from customer & perform & co related all related activities to perform the service at customer on site.
Handling & solving all types of mould& hot runners problems during trial & running production.
Handling in routine maintenance of all moulds& hot runner systems.
Rectification and modification of all type of moulds for different faults involving hot runner, flash on component and mechanical problems.
Installed new hot runner system & controllers.
To check defects on injection molded component & to take corrective action. New mould trialand process standard.
Highlights:
Promoted as Sr. Service engineer as per my performance.

Sales & Service Engineer
May 2008 to April 2010
Company Name : Plasteez

Sales & Service Engineer.
Oct 2006 to Apr 2008
Company Name : Yudo Hot runner India Pvt.Ltd

Accountabilities:
Executing Business Development activities in the assigned territories of North India. Proactive technical advice & Problem solving with the objective of revenue growth in new & existing customers. Analyses inquire related to contractual, timeline & technical feasibility to clarify with customer description with regard to offer & contact, documentation & if necessary to correct the calculation. Conduct company presentation & Product training & other support related to the marketing activity of the company. Active participate in strategic working group (eg. for definition of new product & creating market strategies). Handle direct service call from customer & perform & co related all related activities to perform the service at customer on site.

Tool Room Engineer
July 2004 to Sept 2006
Job Profile :
Rectification and modification of all type of moulds for different faults involving hot runner, flash on component mechanical problems. New mould trial and process standard. To check defects on Blow Molded & injection molded component & to take corrective action

Short term courses:-
One month training programme in PRO-E from CIPET -Lucknow.
One month training progamme in AUTO CAD from CIPET – Lucknow.

Two month training programme on CNC Milling, CNC EDM& CNC LATHE from CIPET - Lucknow

Areas of Expertise
Sales and Service Managing sales and Services operations thereby achieving increased
sales / maximizing profit in assigned territory. Building brand focus,
reviewing market response to facilitate product growth.
Implementing plans for augmenting the business volume by enhancing brand visibility & recall.

Business Expansion Initiating and developing relationships with key decision makers in target organizations for business development. Interacting with the customers to gather their feedback regarding the products’ utilities. Identifying & implementing communication strategies, promotional activities to attract businesses & improving existing products & services.

Client Relationship Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to clients’ concerns & complaints and undertaking steps for effectively resolving them.

Future Goals

Seeking senior level opportunities in Business Development/Sales & Service/Client Relationship Management with an organization of high repute