• Gender: Male
• Age: 42
• Designation: Hardware Engineer.
• Highest Education Level: Diploma
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 17.3 Year(s)

Education

Diploma in Computer Hardware & Networking from Jetking Computer Institute.

Skill Sets

Energetic and self-motivated team player/builder. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.
Quick study with an ability to easily grasp new technologies, software and IT architecture. Enthusiastic worker.

Work Experience

System Administrator for
Dec 2019 to May 2020
Job Profile :
Troubleshoot and resolve all hardware/software issues, conduct performance tuning of all servers significantly improve system efficiency.
Provide technical support for more than 25 in-house users regarding e-mail connectivity or application Support.
Provided network maintenance and end-user support for hosted server
Install and configure DeskJet, Laser & Dos Matrix & netwrk printers
Checking Server backup hosted on Windows or Linux environment SAP Hana backup SQL server backup .
Major role in SQL & SAP Hana Troubleshooting.Handling Clients Emails updating tickets raised till closer updating team resolution taken for closer of tickets
Coordination with Vendors like HP, Lenovo,local hardware for leased services for hardware related problem ISP Providers etc. through Mails and on phone visiting Data center for physical server backup on portable drive resolve server hardware related issues.

System Administrator
Dec 2011 to 30.07.2019.
Job Profile :
Troubleshoot and resolve all hardware/software issues, conduct performance tuning of all servers and the e-mail server to significantly improve system efficiency.
Provide technical support for more than 75 in-house users regarding e-mail connectivity or application Support.
Provided network maintenance and end-user support for in-house hybrid network of Windows NT and Windows 2000 systems.
Install and configure DeskJet, Laser & Dos Matrix printers in a Networked Environment.
Taking Server backup.
Major role in Email Server Troubleshooting.
Handling Clients Emails taking care of backup & good knowledge of Outlook Express & Microsoft Outlook.
Troubleshooting of Virus Related Problems (Gone for two time training in eScan Micro World)
Handling 5 domains for email purpose (trusttravel.in; trustholidays.com; trustindiagroup.com; trustforex.in; Victoriatravel.in).
Configuration of Email in Blackberry Handset.
Microsoft office 2010 support- Outlook 2010 email configuration and data backup.
Technical support to integrate different application like accounting software, CRS Software, antivirus etc.
Windows automatic update server installation and configuration
Daily data backup off all systems and laptops.
Windows update of all systems and Laptops
Installation and configuration of e-scan antivirus server.
Routine scanning of all systems for viruses, worms, Trojans, spyware etc.
System formatting, reloading of windows and other office software.
Networking Development and troubleshooting problems
Windows 7 operating system support.
Wi-Fi, TIME AND ATTENDANCE SYSTEM, CAMERA DVR installation and configuration
Maintain inventory records of all Hardware and software’s
Coordination with Vendors like HP, Lenovo, ISP Providers etc. through Mails and on phone.

Hardware Engineer.
July 2007 to November 2011
Company Name : Eclipse Computer services
Job Profile :
Troubleshoot and resolve all hardware/software issues, conduct performance tuning of all servers and the e-mail server to significantly improve system efficiency.
Provided network maintenance and end-user support for in-house hybrid network of Windows XP, NT and Windows 2000, 2003 systems.
Provide technical support for more than 100 in-house users regarding e-mail connectivity or application Support. (At Parle agro Pvt.ltd)
Install and configure DeskJet, Laser printers in a networked environment.

Computer Training / Skills
Ormation Technology
Local Area Network Upgrading
Administration, Support
LAN Troubleshooting, LAN Software / Hardware Installation
Software / Hardware Configuration
Manage Staff and provide direction and support
Time Management
Microsoft Software Support

Hardware
IBM PCs and Compatibles (PIV, Dual Core Core to Duo etc. )
Laptops – Compaq, IBM, TOSHIBA, HP
Modems (internal & external)
Epson Inkjet printers (various types)
Epson Dot Matrix
HP LaserJet , HP DeskJet Series

Network Operating Systems
Windows 2003 Server
Windows 2008 Server

Wide Area Network
TCP/IP
HTTP, FTP,

Operating Systems
Windows XP
Windows Vista
Windows 7
Windows 8
Windows 2003 Server
Windows 2008 Server

Client Software
Microsoft…
Word 97, 2000,2003,2007,2010
Excel 97, 2000 ,2003,2007,2010
PowerPoint 97, 2000,2003,2007,2010
Internet Explorer 6,7,8,9,10
Mozilla Firefox & Google Chrome

Antivirus….
Quick Heal Antivirus
eScan Antivirus
Norton Antivirus

E-mail Specific
Microsoft Outlook 2010
Microsoft Outlook 2007
Microsoft Outlook 2003
Outlook Express 6.0
Incredimail x2
MacAfee Antivirus

Future Goals

A position as a System Engineer that will effectively utilize acquired training and experience. Desire a position with career growth potential.