• Gender: Male
• Age: 44
• Designation: General Manager, Operations
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 21.4 Year(s)

Education

Diploma in Production Technology, M.S.B.T.E. (2003)
PGDBM Materials, IIBM (2008)
MBA - Operations, IIBM (2011)
Lead Auditor ISO 9001:2015 (IRCA, TUV-SUD)
Internal Auditor QMS 9001, EMS 14001, OHSAS 18001, IATF 16949:2016, VDA 6.3 & 6.5

Skill Sets

Proficient in MS Excel, Word, PowerPoint, ERP systems, and internet applications.
Material Compliance
Process Improvement
Continuous Improvement & Cost Savings
VDA 6.3 & 6.5 Auditor
Root Cause Analysis
EMS & OHSAS Compliance
IMDS Proficiency
Lean Management
IATF 16949:2016 Auditor
ISO 9001:2015 Auditor
Kaizen & Poka-Yoke Techniques
New Product Development

Work Experience

General Manager, Operations
From :- April 2024–Present

Manager, QA Head
From :- June 2021–March 2024
Company Profile :- Appliances, Electrical, and Electronics Manufacturing

Job Profile :-
Led operations for a UK-based MNC specializing in wiring harnesses and brush card assemblies, serving export customers.

Manager,QA Head
From :- March 2020–April 2021
Company Profile :- Walter Pack Automotive Products

Job Profile :-
Oversaw quality management for a Spanish MNC producing automotive interior components for major clients.

Deputy Manager
From :-July 2017–February 2020
Company Profile :-Manufacture injection molded parts

Job Profile :-
Managed quality assurance for a plastic injection molding unit supplying various automotive parts.

Senior Engineer
From:- August 2011 –January 2016
Company Profile :-Manufacturing industry, providing connection technology for fluid systems

Job Profile :-
Worked on manufacturing air brake tubings and fuel lines for major OEMs.

Quality Engineer
From :- October 2006–January 2011
Company Profile :- Automotive Interior & Exterior products, Composites, Sheet Metal Stampings

VQA Inspector
From :- December 2005 – July 2006
Company Profile :-Electrical/electronic manufacturing

Job Profile :-
Operations & Compliance Management
Oversaw plant management and production planning, optimizing performance and ensuring regulatory compliance.
Managed health & safety and maintained equipment/machinery standards.
Developed and updated compliance procedures and material compliance monitoring.
Quality Management Systems (QMS)
Established and maintained QMS per IATF 16949:2016, conducting internal audits and managing corrective actions.
Prepared management information systems (MIS) and conducted gap analyses against standards.
Customer Quality Assurance
Analyzed customer complaints and warranty issues, leading root cause analyses and corrective actions.
Engaged with customers for audits, 8D reports, and improvement initiatives.
Process Quality Management
Developed quality plans, conducted audits, and implemented corrective/preventive actions.
Managed quality improvements using QC tools and methodologies.
New Product Development
Acted as QA representative in NPD teams, ensuring quality standards were met during development phases.
Coordinated with development teams on specifications, prototypes, and packaging validations.

Future Goals

Operations Manager with 20 years of experience in quality management systems (IATF 16949), environmental management systems, occupational health and safety, and material compliance. A results-driven professional with a focus on process improvement, compliance strengthening, and enhancing customer satisfaction.