Bachelor of Computer science with higher second class from Shivaji University Kolhapur
SQL, PL-SQL, Application Support, Software Implementation, Helpdesk.
Application Support Engineer
From -May19 to Till Date
Comapny profile - Comprehensive range of healthcare IT solutions,
JOb profile -
Handling MCGM, Mumbai Client for application related issues.
Working on SQL queries.
Providing support to all MCGM clients.
Efficiently ensured that Tickets were resolved within the define SLAs.
Creation of Users and assigning rights to them as well as resolving their issues.
Training Users with respect to software functionality.
Presenting project status report and having discussion with higher management.
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