plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 5/2/2025 8:22:35 AM ________________________________________________________________________________________ RefNo: CA - 36355 Gender: Female Age: 32 Designation: ASST MANAGER IT Highest Education Level: Graduate - Degree Preferred Location: Mumbai Education Details: NMIMS UNIVERSITY (MUKESH PATEL SCHOOL OF TECHNOLOGY MANAGEMENT & ENGG.) MUMBAI, B.TECH ELECTRONICS ENGINEERING (GPA: 3.0/4.00) JUNE 2013 TO MAY 2016 MSBTE (MUCHHALA POLYTECHNIC) MUMBAI DIPLOMA IN ELECTRONICS AND TELECOMMUNICATION (68.11%) MAY 2009 TO MAY 2013 Skill Sets: DNS, DHCP, Windows Server, SQL 2008R2 & 2016, Microsoft exchange, Office, Databases etc. Work Experience: 8.1 Work Experience Details: ASST.MANAGER IT From - Jul 2020 to till date Company Profile - GYM Job Profile - Maintaining and administering computer networks and related computing environments including system software's, application software and hardware configurations. Microsoft exchange 0365 admin panel and configuration. Colocation of servers at DC. IPsec VPN tunnels configuration, Fortigate 100E firewall configuration. Maintaining IT inventory for ISO certification and things engaged for the same. Troubleshooting, diagnosing of hardware by coordinating, planning and implementing network security problems in windows 8, 10, 11, & Ubuntu/Linux. Performing disaster recovery operations and data backups whenever required. Antivirus's for protecting data and security purpose. Maintaining, configuring, and monitoring virus protection software and email applications. Email services of Microsoft 0365 and Net core cloud services & CCTV monitoring for HO & PAN India Gyms. Managing of IT Help desk with staff management, vendor management, Standards and procedures, Database management, Monitoring and reporting. Hypervisor, vmware, v sphere, esxi 7.0, V center, creation of new VM using templates and clones, Installation of esxi. Managing entire IT setup (hardware, servers, networking, and securities) for Head office and branch offices i.e. PAN India Gyms Operational management for mail server, antivirus server, DNS, DHCP & Database management for In-house CRM software. Evaluate, recommend new technologies and software's from consideration with management. A depth interaction with clients across various functional areas to comprehend and resolve issues related to IT setup & Bio metric configuration for attendance system. Configuration of NAS drive for auto backup and backup security policies & regular restart activity and monitoring of DC servers. Coordination with ISP vendors for Lease Line and broadband connection for better internet connectivity with up time as per their SLAs. Maintaining of backup policy review report for all server users. User administration, user access management, & procurement of new IT accessories for smooth functioning. TECHNICAL SUPPORT ENGINEER & PROJECT ENGINEER From - April 2017 TO June 2020 Company Profile - Provides customer service for computer hardware and software. Job Profile - Provided onsite installation for pharmaceuticals plants along with L1 & L2 support. Project planning, designing. Build and maintain successful relationship with service providers, dealers, and consumers. Project planning and execution onsite with documentation, SOPs and trainings. Installation of Web Application on clients server, configuring of monitoring devices on client system. Installing operating systems and all basic applications & IIS. Assist management with scheduling, service protocol improvements, and quality assurance. Responsible for researching, replicating, performing root cause analysis and providing feedback for product issues reported by field professionals and customer SLA agreements. Attended Pharma exhibitions in India and Bangladesh with project completion in India more t han 10 MNC companies. SERVICE ENGINEER From - July 2016 TO April 2017 Company Profile - NOBLE SONICS PRIVATE LIMITED ________________________________________________________________________________________