plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 5/13/2025 1:41:20 PM

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RefNo: CA - 35271
Gender: Male
Age: 49

Designation: Manager

Highest Education Level: Masters - Degree

Preferred Location: Mumbai

Education Details: 
M. COM: Year 2001 - Mumbai University

G. D. C. A. (Government Diploma in Co-operation & Accountancy) : Year 2002- Mumbai University

Skill Sets: 
Modify existing reports and to develop new reports by analysing databases, data sources, and 

structures

Design reports with complex sub reports, Drill down, Cross Tabs, formulas, functions, parameters, 

scheduled reports, multiple grouping, running totals, Charts, graphs, mapping, multiple sections.

Create User define documents & User define Packing list reports.

Provide leadership to other team members to deliver high quality systems on schedule

 Work collaboratively with other members of the project team to ensure timely delivery of high quality 

delivery enterprise applications.

Work Experience: 6.3

Work Experience Details: 
Manager - Customer Support

From  -From Dec. 2018 till date.

Company profile -  The Software gives different Documents needed by Exporters, Manufactures, Trader, Stock Details etc.



Job profile  -

Resolved client issues and responded to service requests in a timely manner. Responded to calls and emails regarding application errors.

Oversaw internal and external procedures for clients. 

Coordinated with tech team on more complex application issues. 

Prepared client presentations regarding various applications.

Platforms: ASP.Net, Java Script, SQL Server2016, Web Services

Reports: Crystal Report 13.0



Technical Analyst

From  - Jun. 2018 to November 2018

Company profile  -The Software gives different Documents needed by Exporters, Manufactures, Trader, Stock Details etc.



Job profile  -

Installation Software and giving training to clients, Solving Online & Onsite clients queries, testing of software, logical testing, functional testing to check updates of software as per Govt. policy, Customization of reports as per clients requirements. 

Crystal Reports Design, Modification, Database links, Create formula & Sub reports.

Platforms: FoxPro , SQL Server2008 R2

Reports: Crystal Report 10.0



Sr. Customer support Executive

From  -From Feb. 2005 to April 2018

Hazel InfoTech Ltd.



Job profile  -

Installation Software and giving training to clients, Solving Online & Onsite clients

Queries, Tally Export Import, testing of software, logical testing, functional testing to 

check updates of software as per Govt. Policy.

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