plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 8/1/2025 11:59:46 AM

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RefNo: CA - 33317
Gender: Male
Age: 36

Designation: Software Support Executive

Highest Education Level: Masters - Degree

Preferred Location: Thane

Education Details: 
Completed MCA in the year 2013 from Sikkim Manipal University with 74.15 %

Completed BSC Botany Honours in the year 2009 from Magadh University with 60.34 %

Higher Secondary Education from RPS College Bihar in the year 2006 scoring 50.11 %

Secondary School Certificate from Girls High School Bihar in the year 2004 scoring 69.28%

Skill Sets: 
Technical Skills:-

Primary Skills:- SQL SERVER



Secondary Skills

Testing Tools:- Manual Testing

Web Designing:- Html,Bootstrap,Css

OS:- Windows xp,Windows 7,10,11

Work Experience: 7.6

Work Experience Details: 
Software Support Executive

From  - Jan 2021 to present

Company profile - Service Provider of Accounting Software, Software Services & ERP Solutions 



Job profile -

Providing L1 and L2 support to the Raymond retail end users Backup and restore the database,

Database repaired through query, DBCC check,Datatransfer Utility check, Data transfer table to table, subquery, joining, function,  working in excel.

Software Installation Like:- SQl install and shoper9 install and Do customization And troubleshooting during software installation.

Handling various issue in shoper9, CRM (Cequity) of stores  Troubleshooting of software thru SQL queries

Analyzing data thru backend, database tuning, backup etc.  Defining and exporting various promotions, discount, taxes from HO to stores

Handling CRM related issue and co-ordomatopm with internal stakeholders.

Corresponding with stores, agency and business team

Patch update,application setup and end to end testing for Raymond Billing Software

Promo create and export

Provide support to handle jobs such as repair or restore database,finding root cause of the issue,ticket resolution.

To provide stability to the critical conditioned project by rigorous efforts.Provided support to the raymond retail end users.



Hospital Information System

Company profile -We're a global healthcare IT company 

From  -15 Jan 2018 -16 jan 2021





Job profile - 

Tiket Solving,Bug

Fixing,Customizations

TakingRequirements from Clients

Providing support of existing applications and user queries.

Testing and bug fixing of enhancement

Deployment and publishing of enhancement patches.

Solve technical issues front end or back end at client side

Making Queris

Performing tasks like backup, restore, scheduling of auto backup, rebuild, Shrink and working with database

maintenance plans.

UAT Testing.

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