plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 8/1/2025 11:50:38 AM

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RefNo: CA - 33199
Gender: Female
Age: 28

Designation: Engineer

Highest Education Level: Other

Preferred Location: Mumbai

Education Details: 
Information Technology Rajiv Gandhi Institute Of Technology June 2016 - May 2019

Information Technology Government Polytechnic Mumbai June2014 - June 2016

Skill Sets: 
Language

HTML,SQL,Application Support,IIS

Work Experience: 6.9

Work Experience Details: 
Customer Success Engineer

From - 2021 - Now

Company profile -  Innovative software products and website development company



Job profile - 

Fetching the required data from SQL using queries.

Deploy Application on Client server.

Resolved query regarding DB issues.

Did implementation and configuration on a different project.

Handelled MVC.

Explain and document technical issues in a clear way to clients.

Provides demo and guidance to client regarding the application.

Identify Technical glitches with software Applications.

Import and Modified Data and Work Flow in Application Instance.

Update User, Invoice, Employee, and Vendor details.

Maintain and modified application instances.

Then monitor tickets according to that coordinate with developers and get closed in a given interval timeline.

Resolved tickets and closed in a given time duration based on priority.

Respond to clients through Email as well as on phone.



Dynamic Navision LS Retail

From - 2019 - 2021

Company profile - leading System Integrator and Software Services company 



Job profile - 

Resolved DB script regarding the issue.

As a client required we also provide a demo for the application.

Fixed bugs and improved application performance.

To solve queries from the front end or back end.

Gather requirements from clients and the Sales team for customization.

Resolved the issues and closed in a given time duration based on priority.

Resolved issues regarding DB and application.

Coordinate with clients through Email as well as on phone.

SOD Process

EOD Process.

RESOD Process.

POS Rebuilding

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