plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 5/9/2025 10:58:10 AM

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RefNo: CA - 29789
Gender: Female
Age: 31

Designation: Sr Execute ? After Sales Support

Highest Education Level: Masters - Degree

Preferred Location: Mumbai

Notice Period: 30 Days

Education Details: 
M.TECH (STRUCTURAL ENGINEERING) from JNTU-HYD. in July-2016	April-2018 with 77.5%

B.TECH (CIVIL Engineering) from JNTU-HYD. in  July-2012	April-2016 in 73.96%

Intermediate. Branch: MPC from Intermediate Public Examinations in June-2010	April-2012 with 78.6%

S.S.C Class-X	in June-2009	April-2010 with 60.55%

Skill Sets: 
Other Activities :

Generating Monthly Reports for Auditing purpose.

Generating Monthly Incident Management Reports Customer wise.

Support to Customers for Reported issues.

Identifying the frequent Errors and Arranging the End-User Training.

Work Experience: 6.5

Work Experience Details: 
Sr.Execute ? After Sales Support

From Dec-18 to Till Date

Company profile-  information technology solutions and services.



Job profile-

Support to Customer to After Product Sales

Sending Quotation to Customers for AMC

Preparing Orders and sending the Invoices to Customers

Tracking the Orders dispatch status with Logistics 

Understanding the User Queries and Support with the help of Technical Team

Doing the follow ups for open issues

Explaining and informing to customers about new initiative as well changes in current product

Preparing MIS reports and sending to reporting managers.

Escalating to immediate managers, if the issues are not getting resolved.

Future Goals: 
I intend to build a career with some leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. I am willing to work as a key-player in a challenging environment. I bank on my education, intuitive thinking and my ability to meet challenges.
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