plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 5/3/2025 12:14:56 AM

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RefNo: CA - 24110
Gender: Male
Age: 36

Designation: Senior Executive

Highest Education Level: Post Graduate Diploma

Notice Period: 30 Days

Education Details: 
PGDM From SSA College, Kanpur, in 2016 



B.Sc From Kanpur University in 2009



H.S.C. From ?KDP Inter, Kanpur in 2005



S.S.C. From Chatt. Shiva Jr Inter College, Kanpur in 2003

Skill Sets: 
Capable of managing & leading teams for running successful marketing operations & experience of implementing procedures for business excellence. Skilled in managing Service Operations with focus on implementing policies & procedures; developing / streamlining systems. Sound exposure of managing marketing functions for enhancing operational effectiveness; streamlining the working Standards Operating System for enhanced Sales & Marketing activities. Proficient in mapping client?s requirements, custom designing solutions & troubleshooting problems & resourceful in acting as an escalation gate to resolve critical issues of clients



Excellent team player.

Enthusiastic 

Result-oriented

Convincing skills.

Disciplined work ethics



SAP(CS module) working on T code ( I W51, IW52, IH10,CS63,mmbe,XD03,TRIP), MS office ( MS word, MS excel, MS Power point, MS Access , Internet application, ERP,-Purchase module, sale module, Inventory,?Oracle 

Work Experience: 16.3

Work Experience Details: 
Sr.?Service Executive - Sales And Marketing?

Since Nov 2011

Company Profile: Manufacturer of machinery for end-to-end solutions for plastic woven fabric industry.

Job Profile: 

Responding to all phone/e-mail inquiries promptly, courteously and in a friendly manner, Building strong relationships with various teams.

Handling Payment follow ups with customers and  assigned mangers 

Understanding the product and customer profile and write thorough specs for each conference

Creating a network with prospective clients

Ensuring trails of products & their sales successful.

Attend walk in customers (Domestic & Overseas) for tech. discussions & commercial issues

Complied customer complaint meeting sheet on weekly basis & Same present in front of Management 

Customer visit for their spare parts orders.

Complaints review on weekly basis.

Partially  involved in free of cost parts activity 



Service Executive Coordinator?

July 2009 to Oct 2011?

Company Profile : Manufacture all kinds of babbitt-metal lined, bimetal and trimetal bearings for use as original fitments, as well as spares.

Job Profile :?

Raise service notification of complaints for all Product

Updating & Closing of service notification on weekly basis

Conduct the review service of notification meeting on weekly basis & update the status of service notification in SAP as per outcome of meeting

Prepare customer complaint/weekly meeting sheet

Generating FOC request form and submission to FOC desk for onward action (input from control desk, concerns). ?

Prepare the Measurement criteria of customer complaint (M8) on monthly basis.

Making summaries of specific product failure as and when required



Extramural Engagements

Took part in various cultural activities in the college

Got Recognized & Rewarded as Employee of the quarter, ACE awards & Excellence awards? for maintaining high productivity and quality.

Future Goals: 
Growth
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