plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 5/3/2025 9:21:21 AM

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RefNo: CA - 1193
Gender: Male
Age: 45

Designation: Junior Executive

Highest Education Level: Graduate - Degree

Current Gross Salary: 175000 175000 /Annum 

Expected Gross Salary: 250000 250000 /Annum 

Preferred Location: Delhi & NCR

Notice Period: 30 Days

Education Details: 
B.Sc Industrial Chemistry From Lalit Narayan Mithila University and Pursuing MBA.

Skill Sets: 
Customer Relationship

Work Experience: 20.2

Work Experience Details: 
Presently working at a leading company  As An Support Exec -Commercial Since Oct? 05, In Commercial Department.

Looking After The Following Commercial Activities:- 

To Co-ordinate With The All Concerned Departments For Timely And Fastest Resolution Of Consumer Complaints And Queries And To Ensure Quality Reply To The Consumers.

To Ensure Regular Feed Backs From The Consumers And Pressure Groups To Enhance The Quality And Services Provided.

To Float And Gather Innovative Ideas For Improvement In The Complaint Handling System, Relationship Management, Inter Departmental Co-ordination And Commercial Activities.

Handling All Types Of Complaints Coming Through Various Channels (website, Dispatch Section, Internal, Sambandh (company S/w) Or Direct From Consumers)

Ensuring Timely Compliance Of All The Internal Commercial Process And Need Based Escalation To Hog (coml Mgmt) and Manager Commercial.

Developing Strategies To Standardize Mis Reports.



Future Goals: 
CRM
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