plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 5/1/2025 9:39:40 AM ________________________________________________________________________________________ Ref. No.: JA - 6165 Job Title: Service Manager Company: Plastemart Jobs Job Description: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Setting up and maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issues and client complaints to create methods to lessen recurring issues. Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. Maintaining strong relationships with manufacturers, dealers, and Sales Representatives. Helping to train new employees in company procedures. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes. Outstanding Recovery Field failure Analysis Technical inputs for new development About Company: Professional manufacturer and supplier of injection molding machines, die casting machines and rubber injection machines. Job Type: Permanent Minimum Education: Graduate - Degree Work Experience: 8 to 10 Years Salary: INR 360,000 - INR 420,000 / Annum Job Location: Ahmedabad Contact Details: Contact Details: Plastemart Jobs K Shah 36, Sarvodaya Industrial Estate Mumbai 400093 Maharashtra 9833316232 hr@plastemart.com www.plastemartjobs.com ________________________________________________________________________________________