• Gender: Female
• Age: 45
• Designation: Senior Sales Co-ordinator
• Highest Education Level: Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 26 Year(s)

Education

Diploma 2006

Skill Sets

Worked on Export – Import Software :Visual Export Package for preparing
export documents.

Work Experience

Senior Sales Co-ordinator
From : Aug 2023 To Till Date
Company Profile: Water based Polymer Emulsions for Paints and coatings & Construction Chemicals

Job Profile:
Prospecting Generating new leads for the company.
Proposal making Preparing quotations and order confirmations.
Contract review on order confirmation.
Order execution Conveying customer requirements correctly to the team and taking all necessary actions for smooth execution of contract by keeping internal customers ie other team members, vendors & others and external customers satisfied.
Customer Satisfaction and Retention.
Customer Interaction.
Tracking of payments for timely realization from the customers.
Management Reporting Identifying, analyzing, and preparing reports for the management.
Key Corporate customer and Distributors management Handling key corporate customers ie Asian Paints, JSW, Grasim,Berger, Nerolac etc for registering sales order, managing delivery schedules, following up with 5 different plants located all over India for the deliveries.
Team management - Manage a team of Sales Co-Ordinators ( back office) and ensure smooth co-ordination between on field sales team and back office team to processing the customers orders till the payment realisation.
Key user for implementation of SAP S4 Hana Version of Sales module and training of sales team on the same
Understanding statutory and regulatory requirements for interstate,inter & intra continent sales.
Export documentation.
Identifying government export benefit schemes ie Focus market and Focus product market schemes etc.
Better understanding of import export procedures.
Building career ladder for team mates by effective and efficient training.
Cross functional working experience in Domestic sales, Finance and accounts, Logistics and Human resource.
Key-user training on SAP on all the departmental functions modules ie Production, Purchase, Logistics, Planning, Inventory Management for increasing crossfunctional independency. Responsible for training end users on SAP modules and trouble shooting on any function if required.

Business Development Manager
From : Dec 2019 To Jul 2023
Company Profile : Manufacturers & Exporters of Vinyl flooring and synthetic leather

Job Profile :
Prospecting Generating new leads for the company.
Proposal making Preparing quotations and order confirmations.
Contract review on order confirmation.
Order execution Conveying customer requirements correctly to the team and taking all necessary actions for smooth execution of contract by keeping internal customers ie other team members, vendors & others and external customers satisfied.
Customer Satisfaction and Retention.
Customer Interaction.
Tracking of payments for timely realization from the customers.
Management Reporting Identifying, analyzing, and preparing reports for the management.ired.

Deputy Manager (Marketing Exports)
From : Oct 2002 to Nov 2019
Company Profile : Axis Electrical Components (India) Pvt. Ltd.

Job Profile:
Strategising Preparing & Review of Marketing strategy and market conditions for confirming new deals. Implementation of Business plans for achieving business development of organization.
Prospecting Generating new leads for the company.
Proposal making Preparing quotations and order confirmations.
Contract review on order confirmation.
Promotion activities in marketing Handling Pre-Post Exhibitions back up, brochures, website, corporate literature , Presentations.
Order execution Conveying customer requirements correctly to the team and taking all necessary actions for smooth execution of contract by keeping internal customers ie other team members, vendors & others and external customers satisfied.
Customer Satisfaction and Retention.
Customer Interaction.
Tracking of payments for timely realization from the customers.
Management Reporting Identifying, analyzing and preparing reports for the management.
Market sales trend analysis Prepare & analyse product category and country wise sales trend, report to management and take necessary actions.
Problem solving Anticipate problems and work to minimize risks, avoid losses and complete tasks within estimated time frames
Training subordinates Responsible for training sub-ordinates about thesystems & processes & handling departmental training issues. Responsible for building career ladder for them.
Exhibitions- Responsible for execution, management, analysis & monitoring results of National and International exhibitions.
QMS Comply and enhance the Quality Management System ( ISO9001) for customer related processes Customer complaint management, Customer feedback, contract review etc

Accounts / Office Assistant
From : 8months
Company Profile: Inter Continent Chemicals (India) Ltd

Job Profile :
Maintenance of Accounts Ledgers & Reconciliation of Bank statements.

Future Goals

Worked as Key user on the Enterprise Resource Planning software ( based on
SAP) for implementation of above said package which included training of ERP
module with its detailed usage and functionality, understanding of “As is”
business process and mapping the same with ERP package, training the end –
users till software finally went “GO LIVE”.