• Gender: Male
• Age: 35
• Designation: Business Development Manager
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 11.1 Year(s)

Education

MMS Shah and Anchor Kutchhi Engineering College-MMS Mumbai 2014 79%

Bachelor of Commerce 2011

Skill Sets

Exam Supervisor and Paper Evaluator during Graduation Days for Mensa Classes, Mulund (W)
Computer Skills: Windows, MS-Office, Internet
Languages known: Kutchhi, English, Hindi, Marathi, Gujarati
Hobbies & Interests: Listening music, Singing, Outing
SkillsActive and Good Listener
Technically Sound
Achieving Desired results
Time Management
Interpersonal skills
Problem Solving

Work Experience

Business Development Manager
From : Oct 2023 To Till date
Company Profile : MPPL is catering the DMF and NON DMF Pharma Packaging Industry.

Job Profile:
Responsible for Business Development from New territories pan India, New Companies and
Generating new business from Existing Clients.
Supervise and manage a sales staff of 3; Communicate job expectations and provide direction,
support and motivation to sales team to meet expected targets and KPIs.
Enforce company policies and procedures to ensure that sales team achieves the customer service levels set by the organization, resulting in an annual increase of customer satisfaction.
Improve and maintain operational and profit objectives; implement company business plan and provide information for future improvement to the Management.
Solving customer request for escalating delivery timelines to maintain customer satisfaction.
Analyzed buying trends of customers and forecasted order patterns to cut down lead times and customer satisfaction.
Maintained friendly and professional customer interactions.
Managed recruitment for sales team by reviewing CVs, conducting interviews and hiring talent.
Resolving customer complaints by timely attending them with their queries and justifications from QA/QC.
Retained existing customers and substantially grew new customer base, product line and sales volume.
Forecasted product sales and achieved quarterly and annual sales objectives.
Generated monthly and annual sales reports.
Collected customer and market feedback and reported information to management team.
Managed relationship building between company and prime Customer by visiting them out of courtesy.
Maintaining Daily, Weekly, Monthly Summary Report as to monitor activity and progress.
Preparing MIS reports by collecting and analysing information, involving into sales analysis, performance of sales team and various reports for monthly and quarterly sales team review.
Arranging Customer and Top-level Management meetings and drafting minutes of meetings.
Participated Trade exhibitions wherein was responsible for finalizing stall layout, sample arrangements, client invitations, meet and greet at the stall.
Masters creation and updating in software (CRM and ERP).
Courtesy Visit to existing customers twice in a month to know forecasting, order processing & complaints.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Active involvement in New Product Development from being involved in Idea Generation to Product Launch.

Assistant Manager International and Domestic Marketing
From : Jul 2014 To Sep 2023
Company Profile : largest Rubber Manufacturing Company

Job Profile:
Rubber Sheets of Various Polymers Natural, Neoprene, Nitrile, Silicon, Hypalon, Butyl, Viton, EPDM.
Pulley Lagging, Anti Abrasive Sheets for the Mining / Rubber Lining and Shot Blasting Industry, Conveyor Repair Patches etc
Anti-Skid Rubber Flooring
Water Proofing Membranes
Inflatable products like Life Rafts, Gas Holder Balloons, and Pillow Tanks for Oil and water storage etc.
Catered to Australia and New Zealand Market for developing and penetrating products.
Client Acquisition by developing New territory for business by effectively designing & implementing the marketing strategies
Headed Zenith's 1st Retail Outlet Mumbai, achieved a 100% increase in annual sales revenue through proactive business development efforts in the very 1st year of being assigned the project.
Inventory Management and Forecasting.
Solve problems for clients and customers by developing innovative and tailored sales solutions
Possess deep knowledge of business product offering and value proposition.
Coordinating with various departments of the organization- Production, Planning, Lab, Dispatch to address client needs and ensure customer satisfaction meeting company standards.
Competitor and Potential Market Analysis
Managing events like conferences, campaigns, international meetings and client visits.
Client retention
Entered new markets and sustained steady annual revenue.
Individually created potentially new clients from Australia, New Zealand, Nepal and across Indiatoo.
Successfully created new clients from assigned territory in India. Maintained and strengthened large portfolio of clients.
Face to Face customer meetings and closing the deals., Drove revenue growth by 25% quarter-overquarter through strategic face-to-face customer meetings, skillfully negotiating and closing deals with key clients across multiple industries and territories.
Meet and exceed KPIs and sales targets
Identified opportunity at business exhibitions and handled budgeting and marketing materials to ensured top quality results.
Successfully adapted to leadership roles in Product Marketing, Brand management and Sales promotion.
Created strong brand equity amongst customers by offering incentive programs and continuously fine-tuning customer service and support.
Maintained in-depth project plans and ROI reports including detailed Excel workbooks with continually updated task lists, contact lists, deadlines, and marketing budgets.
Spearheaded marketing campaigns with B2B portals and print advertising, resulting in more than 40% of clients coming in through these marketing channels.
Created content for corporate website, sales presentations, email campaigns and corporate sales collateral.
Minimized risk exposure globally and ensured continued expansion by carefully assessing political, economic and cultural trends internationally and implementing proactive measures to address potential threats

Future Goals

Customer Oriented and Result driven sales and marketing professional with over 11years of experience in
Business Development, Consultative Sales and Marketing with proven track record of generating new business
and developing the existing ones by building relationships through strategic marketing efforts and interpersonal
skills.